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Thursday, November 27, 2025

Contract Talks Stall Between UNC Health and Cigna, Threatening Out-of-Network Status for 65,000 Patients by December 1

Contract negotiations between UNC Health and Cigna have reached an impasse, putting approximately 65,000 patients at risk of losing in-network coverage after December 1. As talks remain deadlocked, patients who rely on UNC Health for medical services face uncertainty over potential disruptions to their care and increased out-of-pocket costs. The standoff underscores growing tensions between healthcare providers and insurers amid ongoing challenges in the industry.

UNC Health Cigna Contract Stalemate Threatens Network Coverage for Thousands

The ongoing impasse between UNC Health and Cigna has put the healthcare coverage of nearly 65,000 patients at risk, with a looming deadline of December 1st. Patients relying on UNC Health facilities for routine and specialized care face the possibility of being categorized as out-of-network if the contract is not renewed promptly. This contract deadlock not only threatens financial strain due to higher out-of-pocket costs but also disrupts access to critical medical services within the region.

Key concerns highlighted by stakeholders include:

  • Increased patient expenses resulting from out-of-network charges.
  • Potential delays in treatment as patients seek alternative in-network options.
  • Financial uncertainty for UNC Health providers during the contract freeze.
Stakeholder Primary Concern
Patients Higher costs, limited care options
UNC Health Revenue loss, service interruptions
Cigna Contract terms and coverage limits

Impact on Patients and Providers as December Deadline Approaches

As the December 1 deadline nears, tens of thousands of patients face the unsettling prospect of losing in-network access to UNC Health providers. This potential disruption threatens to increase out-of-pocket costs substantially, forcing patients to either shoulder higher medical expenses or seek alternative providers. Vulnerable populations, including those with chronic illnesses relying on consistent care, stand to be disproportionately affected. Patients are already expressing concerns over interrupted treatments and the challenges associated with finding new care options within a limited timeframe.

Providers, meanwhile, are experiencing mounting pressure as the standoff extends. The breakdown jeopardizes steady reimbursement rates from Cigna, leading to financial uncertainties for healthcare institutions and practitioners alike. Clinics and hospitals may need to adjust operational budgets or curtail services if the impasse continues. Key impacts include:

  • Reduced patient volume as insurance coverage narrows
  • Increased administrative burdens managing patient inquiries and billing complications
  • Potential staffing challenges due to fluctuating patient demand
Stakeholders Primary Concern Potential Consequence
Patients Access to familiar providers Increased costs, care disruptions
Providers Payment uncertainty Financial strain, service cuts
UNC Health Contract terms Network exclusion risk
Cigna Coverage costs Member dissatisfaction

Experts Urge Swift Resolution to Protect Access and Prevent Care Disruptions

Healthcare specialists and patient advocates have raised urgent concerns over the stalled negotiations between UNC Health and Cigna, emphasizing the potential fallout for thousands of patients if an agreement isn’t reached promptly. With over 65,000 patients potentially losing in-network coverage as early as December 1, experts warn that care disruptions could lead to delays in treatment, increased out-of-pocket costs, and unforeseen financial burdens for families relying on these health services.

Key points highlighted by industry experts include:

  • Continuity of care: Patients currently undergoing critical treatments risk interruption if providers shift to out-of-network status.
  • Financial impact: Elevated copays and deductibles could deter individuals from seeking timely medical attention.
  • Systemic strain: Emergency rooms and alternative providers may experience increased demand due to reduced primary care options.
Stakeholder Primary Concern Potential Consequence
Patients Loss of in-network coverage Higher costs, delayed care
Providers Contract termination Reduced patient influx
Insurers Negotiation impasse Public backlash, regulatory scrutiny

In Summary

As negotiations between UNC Health and Cigna reach an impasse, the potential fallout for more than 65,000 patients looms large. With the December 1 deadline approaching, stakeholders on both sides face mounting pressure to resolve their differences and avoid disrupting access to care. Patients and providers alike await further developments, as the outcome will significantly impact coverage and healthcare options in the region. WRAL will continue to monitor the situation and provide updates as talks progress.

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