* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Friday, May 9, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Fall 2025 TV Schedule: Your Guide to the Complete Lineup – Wyoming News Now

    Get Ready for Fall 2025: Your Ultimate Guide to the Exciting TV Lineup!

    Blackstone River Theatre presents music from Scotland with Cantrip – The Valley Breeze

    Experience the Enchanting Sounds of Scotland: Cantrip Takes the Stage at Blackstone River Theatre!

    The viral wireless audio dongle for in-flight entertainment just got a big upgrade – and I love it – ZDNET

    Game-Changer for In-Flight Entertainment: The Upgraded Wireless Audio Dongle You’ll Love!

    Tahoe City Downtown Association opens 4th of July Entertainment Grant Program – Sierra Sun

    Celebrate Independence Day: Tahoe City Launches Exciting 4th of July Entertainment Grant Program!

    WEBTOON Entertainment Revolutionizes Webcomic Discovery with Innovative New Personalization Features and Product Updates – Business Wire

    Unlocking a New Era of Webcomic Discovery: WEBTOON’s Exciting Personalization Features and Updates!

    What does Gen Z consider entertainment? – The Drum

    Unlocking Gen Z’s Entertainment Preferences: What Captivates the Next Generation

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Air Force Invests in Whisper’s Ultraquiet Propulsion Technology – FLYING Magazine

    Air Force Invests in Whisper’s Ultraquiet Propulsion Technology – FLYING Magazine

    Trump administration set to overhaul Biden’s AI chip export regulations – TechHQ

    Trump administration set to overhaul Biden’s AI chip export regulations – TechHQ

    Technology is the key to empathy in insurance – InsuranceNewsNet

    Unlocking Empathy: How Technology is Transforming the Insurance Experience

    Technology – Inflexion

    Revolutionizing the Future: The Impact of Cutting-Edge Technology

    Outdated technology and stress-related absences contribute to Newark Airport chaos – Travel Weekly

    How Outdated Technology and Stress Are Fueling Chaos at Newark Airport

    Tech & AI LIVE London: Q&A with IBM’s Nabeel Nawaz – Technology Magazine

    Tech & AI LIVE London: Q&A with IBM’s Nabeel Nawaz – Technology Magazine

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Fall 2025 TV Schedule: Your Guide to the Complete Lineup – Wyoming News Now

    Get Ready for Fall 2025: Your Ultimate Guide to the Exciting TV Lineup!

    Blackstone River Theatre presents music from Scotland with Cantrip – The Valley Breeze

    Experience the Enchanting Sounds of Scotland: Cantrip Takes the Stage at Blackstone River Theatre!

    The viral wireless audio dongle for in-flight entertainment just got a big upgrade – and I love it – ZDNET

    Game-Changer for In-Flight Entertainment: The Upgraded Wireless Audio Dongle You’ll Love!

    Tahoe City Downtown Association opens 4th of July Entertainment Grant Program – Sierra Sun

    Celebrate Independence Day: Tahoe City Launches Exciting 4th of July Entertainment Grant Program!

    WEBTOON Entertainment Revolutionizes Webcomic Discovery with Innovative New Personalization Features and Product Updates – Business Wire

    Unlocking a New Era of Webcomic Discovery: WEBTOON’s Exciting Personalization Features and Updates!

    What does Gen Z consider entertainment? – The Drum

    Unlocking Gen Z’s Entertainment Preferences: What Captivates the Next Generation

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Air Force Invests in Whisper’s Ultraquiet Propulsion Technology – FLYING Magazine

    Air Force Invests in Whisper’s Ultraquiet Propulsion Technology – FLYING Magazine

    Trump administration set to overhaul Biden’s AI chip export regulations – TechHQ

    Trump administration set to overhaul Biden’s AI chip export regulations – TechHQ

    Technology is the key to empathy in insurance – InsuranceNewsNet

    Unlocking Empathy: How Technology is Transforming the Insurance Experience

    Technology – Inflexion

    Revolutionizing the Future: The Impact of Cutting-Edge Technology

    Outdated technology and stress-related absences contribute to Newark Airport chaos – Travel Weekly

    How Outdated Technology and Stress Are Fueling Chaos at Newark Airport

    Tech & AI LIVE London: Q&A with IBM’s Nabeel Nawaz – Technology Magazine

    Tech & AI LIVE London: Q&A with IBM’s Nabeel Nawaz – Technology Magazine

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Business

4 Surefire Ways to Be Exceptional With Your Customer Care

November 7, 2023
in Business
4 Surefire Ways to Be Exceptional With Your Customer Care
Share on FacebookShare on Twitter

Opinions expressed by Entrepreneur contributors are their own.

I grew up slinging dishes and, at one point, was a server at the coolest Mexican restaurant in town. Anyone who was or is a server knows that the nicer you are to customers, the bigger your tips. But you may not realize that you can take that lesson into the business world, too. Hello, retention.

In my experience, half the battle is being exceptional in your communication approach, like asking your customers proactively how things are going, reaching out to see what goals on their side are being met or even simply sending a note of appreciation. The list goes on as to how you can put the KIND (“K” for short) in customer care. Check out my tips on getting “tips” in business.

Related: We Need to Stop Sucking at Customer Service

The white-glove approach

Today, good customer service is expected. You need far more than that to make your business stand out and retain customers. That’s why I teach my staff about the white-glove approach, where you go a step (ideally, multiple steps) above good customer service to surpass expectations by prioritizing their needs, personalizing their experiences and being dedicated to their success.

What’s the key here? That you truly care about your customers, of course! And how do we show that at my PR agency? By being kind. Seems simple, right? But you’d be surprised how few businesses put it into practice.

Four ways kindness can tip the scale with customers

Being “kind” is defined as displaying a sympathetic or helpful nature. It’s not something you necessarily associate with the business world, but remember, at the end of the day, your clients are people, too. At our core, we all share basic human needs: connection and significance (feeling valued). It’s not sappy; it’s science, and trust me, infusing kindness into your interactions with customers can make such a difference. In business terms, it’s 100% ROI because it costs you nothing but will pay dividends. Here are four ways to put the “K” in customer care.

1. Send thank-you notes

This doesn’t have to be anything fancy — the thought truly counts. So whether you handwrite a thank-you card and (gasp!) mail it or send an email or text, a simple thank-you showing appreciation for their business and your working relationship will go a long way.

Even better, send it at an unexpected time, not just during the holidays, when everyone does the same. It will stand out and mean so much more.

Related: Handwritten Thank You Notes Matter More Than Ever. Here’s Why.

2. Check in regularly

Whether daily, weekly or monthly, let your customers know how their projects are progressing and what your team is currently doing for them. And make sure to highlight successes. A little bragging never hurt — in the proper context, of course!

I also like to use these check-ins to personalize the customer experience by asking how often my customers want updates and through what means: calls, emails, Zoom, full reports or a combination of these.

Some customers are hands-off, and some want to know every detail, so this act of kindness not only gives me a means to connect with them regularly but to do so in a way that values their preferences.

Related: Use This Secret Customer Service Technique to Boost Your Customer Retention and Loyalty

3. Listen to them

I’d say a key to the point above on asking your customer’s check-in preferences is that it only works if you listen to them! Again, it sounds obvious, but admittedly, this is a hard one for me. Not that I don’t want to listen, but I’m a natural talker and really love connecting with my customers.

On the one hand, this is a competitive advantage because it’s actually part of our mission to be an extension of our customer team. But on the other, taking a step back and really listening to your customers about what they need and want is powerful. Then closing that circle to offer those things in your own service language is really the epitome of customer care.

4. Remember the little things

You expect your family and friends to remember important dates and favorite things. But when a vendor does it, wow! I can probably count on two hands the number of times this has happened to me as a customer myself, but the fact that I remember those incidents speaks volumes. As does the fact that it makes me want to work with those people even more because they care!

Related: How to Grow Your Business — Even When You Have No Idea What You’re Doing

Beyond that, simple kindnesses like opening the door if you’re together in person, asking how their vacation went or inquiring about their plans for the weekend make a huge impact on a personal (yet still professional) level. And, hey, I’m not above having a cheat sheet on each customer — their kids’ names, the breed of their pet dog, their favorite things — for reference!

The point is, the little ways we can show kindness not only have your customers liking you more, but they can breathe a bit easier. Because if you care enough to remember, you certainly have their back with the projects they’ve entrusted to you, making them want to continue the working relationship. Customer loyalty for the win!

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : Entrepreneur.com – https://www.entrepreneur.com/growing-a-business/4-ways-to-kindness-can-tip-the-scale-with-customers/459637

Tags: businessExceptionalSurefire
Previous Post

Euro Zone Sentix Index Signals Tentative Economic Optimism

Next Post

No One’s Been This Pumped for a Keynote Since Steve Jobs Launched the iPhone

Beyond the bust: How Ecology spill responders ensure safety after illegal drug operations – Department of Ecology – State of Washington (.gov)

After the Bust: How Ecology Responders Safeguard Communities from Illegal Drug Operations

May 9, 2025
MasterClass Announces Skin Health: A Science-Backed Guide to Healthy Skin – Morningstar

Unlock Radiant Skin: Discover the Science-Backed Secrets to Healthy Skin with MasterClass!

May 9, 2025
Scientists reel as turmoil roils National Science Foundation – NPR

Chaos Unleashed: The National Science Foundation Faces Unprecedented Turmoil

May 9, 2025
Andaz Miami Beach Debut Marks First New Opening for Hyatt Lifestyle Group – Travel Market Report

Hyatt Lifestyle Group Unveils Its First New Gem: Andaz Miami Beach!

May 9, 2025
80th anniversary of the end of World War II – NEWS10 ABC

Commemorating 80 Years of Peace: Reflecting on the End of World War II

May 9, 2025
Tennesseans have economic worry, oppose tariffs but back deportation efforts, poll finds – The Tennessean

Tennesseans Express Economic Concerns: Support for Deportation Efforts Amidst Opposition to Tariffs

May 9, 2025
Fall 2025 TV Schedule: Your Guide to the Complete Lineup – Wyoming News Now

Get Ready for Fall 2025: Your Ultimate Guide to the Exciting TV Lineup!

May 9, 2025

NYU Langone Health Further Expands World-Class Offerings in Suffolk County with New Ambulatory Care Facility in Westhampton Beach – NYU Langone Health

May 8, 2025
Trump changes his tune on speedy trade deals: From the Politics Desk – NBC News

Trump changes his tune on speedy trade deals: From the Politics Desk – NBC News

May 8, 2025
Air Force Invests in Whisper’s Ultraquiet Propulsion Technology – FLYING Magazine

Air Force Invests in Whisper’s Ultraquiet Propulsion Technology – FLYING Magazine

May 8, 2025

Categories

Archives

May 2025
MTWTFSS
 1234
567891011
12131415161718
19202122232425
262728293031 
« Apr    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (593)
  • Economy (604)
  • Entertainment (21,517)
  • General (15,210)
  • Health (9,646)
  • Lifestyle (609)
  • News (22,149)
  • People (607)
  • Politics (611)
  • Science (15,826)
  • Sports (21,114)
  • Technology (15,594)
  • World (594)

Recent News

Beyond the bust: How Ecology spill responders ensure safety after illegal drug operations – Department of Ecology – State of Washington (.gov)

After the Bust: How Ecology Responders Safeguard Communities from Illegal Drug Operations

May 9, 2025
MasterClass Announces Skin Health: A Science-Backed Guide to Healthy Skin – Morningstar

Unlock Radiant Skin: Discover the Science-Backed Secrets to Healthy Skin with MasterClass!

May 9, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version