* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Saturday, October 4, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Books about the arts and some haunts for a Denton October – Denton Record-Chronicle

    Uncover Artistic Treasures and Spooky Adventures to Experience in Denton This October

    Taylor Swift Releases New Album The Life of a Showgirl : Listen and Read the Full Credits – Yahoo

    Taylor Swift Releases New Album The Life of a Showgirl : Listen and Read the Full Credits – Yahoo

    Toni Braxton Is Turning Her Biggest Hits Into Lifetime Movies – Yahoo

    Toni Braxton Is Turning Her Biggest Hits Into Lifetime Movies – Yahoo

    Major airline to offer new in-flight entertainment options for passengers – PennLive.com

    Major airline to offer new in-flight entertainment options for passengers – PennLive.com

    Penn State-Themed Restaurant and Entertainment Spot Happy Valley Live Set to Open in State College – StateCollege.com

    Penn State-Themed Restaurant and Entertainment Spot Happy Valley Live Set to Open in State College – StateCollege.com

    The Police Made Chart History With This 1979 Hit Nearly 50 Years Ago – Yahoo

    How The Police Changed Music Forever with Their Iconic 1979 Hit Nearly 50 Years Ago

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Technology Is Becoming More Important Than Humans In CX – No Jitter

    Technology Is Becoming More Important Than Humans In CX – No Jitter

    A Tech Expo Shows What China Can Make, but Not Who’ll Buy It All – The New York Times

    Inside China’s Tech Expo: Cutting-Edge Innovations Face Uncertain Demand

    Steampunk Metal Oval Technology Sense Sunglasses Personality Handmade Chain Multicolor Sunglasses UV400 – The San Joaquin Valley Sun

    Steampunk Metal Oval Sunglasses with Handmade Multicolor Chain – Bold UV400 Protection and Unique Style

    STELLA Automotive AI Appoints Fred Seidelman as Chief Technology Officer – Yahoo Finance

    STELLA Automotive AI Appoints Fred Seidelman as New Chief Technology Officer

    Saving Energy and Money with Smart Technology – Terms of Service with Clare Duffy – Podcast on CNN Podcasts – CNN

    Saving Energy and Money with Smart Technology – Terms of Service with Clare Duffy – Podcast on CNN Podcasts – CNN

    Four Strategic Signals Technology Leaders Are Tuning In To – SPONSOR CONTENT FROM ARM – Harvard Business Review

    Four Essential Strategic Signals Every Technology Leader Should Watch

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Books about the arts and some haunts for a Denton October – Denton Record-Chronicle

    Uncover Artistic Treasures and Spooky Adventures to Experience in Denton This October

    Taylor Swift Releases New Album The Life of a Showgirl : Listen and Read the Full Credits – Yahoo

    Taylor Swift Releases New Album The Life of a Showgirl : Listen and Read the Full Credits – Yahoo

    Toni Braxton Is Turning Her Biggest Hits Into Lifetime Movies – Yahoo

    Toni Braxton Is Turning Her Biggest Hits Into Lifetime Movies – Yahoo

    Major airline to offer new in-flight entertainment options for passengers – PennLive.com

    Major airline to offer new in-flight entertainment options for passengers – PennLive.com

    Penn State-Themed Restaurant and Entertainment Spot Happy Valley Live Set to Open in State College – StateCollege.com

    Penn State-Themed Restaurant and Entertainment Spot Happy Valley Live Set to Open in State College – StateCollege.com

    The Police Made Chart History With This 1979 Hit Nearly 50 Years Ago – Yahoo

    How The Police Changed Music Forever with Their Iconic 1979 Hit Nearly 50 Years Ago

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Technology Is Becoming More Important Than Humans In CX – No Jitter

    Technology Is Becoming More Important Than Humans In CX – No Jitter

    A Tech Expo Shows What China Can Make, but Not Who’ll Buy It All – The New York Times

    Inside China’s Tech Expo: Cutting-Edge Innovations Face Uncertain Demand

    Steampunk Metal Oval Technology Sense Sunglasses Personality Handmade Chain Multicolor Sunglasses UV400 – The San Joaquin Valley Sun

    Steampunk Metal Oval Sunglasses with Handmade Multicolor Chain – Bold UV400 Protection and Unique Style

    STELLA Automotive AI Appoints Fred Seidelman as Chief Technology Officer – Yahoo Finance

    STELLA Automotive AI Appoints Fred Seidelman as New Chief Technology Officer

    Saving Energy and Money with Smart Technology – Terms of Service with Clare Duffy – Podcast on CNN Podcasts – CNN

    Saving Energy and Money with Smart Technology – Terms of Service with Clare Duffy – Podcast on CNN Podcasts – CNN

    Four Strategic Signals Technology Leaders Are Tuning In To – SPONSOR CONTENT FROM ARM – Harvard Business Review

    Four Essential Strategic Signals Every Technology Leader Should Watch

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Business

An intro to innovation in the U.S. government

April 11, 2024
in Business
An intro to innovation in the U.S. government
Share on FacebookShare on Twitter

Customer experience in the government sector is the sum of the public’s interactions with any government service, from how we contact our state’s social services and emergency services to waste management, public transportation, and healthcare. A positive experience is crucial for building public trust, but the bar is continually being raised. Digital communications like video and chat, automation and AI, mobility, and so much more are now expected, especially after the pandemic: 94% of state technology leaders agree that COVID increased the demand for digital government services. 

Governments cannot put their head in the sand and ignore change, but they operate in a highly complex, data-sensitive environment and can’t afford to take on fundamental business risks in the name of innovation. In this guide, you’ll learn more about the importance of innovation in the U.S. government as well as “innovation without disruption,” a strategic approach to helping governments pursue innovation at their pace using existing systems as the gateway to new digital technologies. 

Why should governments and the public sector innovate? 

Innovation isn’t just a buzzword. It’s a necessity for businesses and governments across the world to keep pace with the evolving needs of citizens alongside rapid technological advancements. Augmenting existing systems is critical for three reasons:

Better citizen engagement 

Government services should be accessible, efficient, and tailored to the needs of citizens. If we’re being honest, this isn’t always the case. The pandemic exposed a lot of these gaps, and many still exist today. In 2023, nearly one-third of U.S. states received warnings from federal Medicaid officials that their lengthy call center wait times could be causing people to hang up – and give up – as they attempted to renew their coverage. Solutions like AI-powered chatbots and self-service portals can streamline interactions, reduce these alarming wait times, and enable more personalized experiences. 

Digital innovation is also crucial to improve citizen safety, specifically with Next Generation 911 (NG911). NG911 uses a combination of digital networks, databases, and software systems to streamline emergency communications between citizens, Public Safety Answering Points (PSAPs, or the local emergency call centers that take 911 calls), and emergency responders. This is a major innovation initiative that is on the rise in the government sector: learn more with comprehensive guide to NG911.

Better operational efficiency

Nearly all (89%) of IT decision makers agree that data analytics is the lifeblood of modern government. Why? Because AI can crunch down and produce actionable data in seconds to significantly improve operational efficiency, cost optimization, service delivery, and compliance. For example, this kind of AI-driven data can provide governments with new insights into where and why money is spent across different units or programs. Did you know that close to 20% of government revenues worldwide, or about $5 trillion, is estimated to go missing each year? 

Legacy systems often create silos that lead to inefficiencies and redundancies within government agencies. Innovative digital tech like AI, automation, and data analytics help break down these silos, enabling better collaboration, faster decision-making, and more efficient resource allocation. 

Better business and citizen outcomes

Innovation opens the door to data-driven insights, predictive analytics, and evidence-based decision-making that help governments anticipate citizen needs, identify potential issues proactively, and develop more effective policies and programs. Here are two examples:

By analyzing data on traffic patterns and infrastructure conditions, a city’s transportation department could leverage predictive analytics to find out which roadways, intersections, or bridges are most likely to experience high congestion or risk of incident. From here, they could proactively adjust traffic signal timing, schedule road repairs, or invest in infrastructure upgrades as needed. 

Governments could leverage community health data to create proactive, targeted wellness campaigns that improve patient care. You could dig deeper to personalize these campaigns based on patient data insights, like who is overdue for their annual flu shot, not up to date on vaccinations, or who is recommended for screenings associated with chronic diseases.  

What are the business benefits of innovation in government?

We’ve already discussed improvements in operational efficiency. Let’s look at three more business benefits for government agencies pursuing innovation: 

Cost savings

The cloud is where digital innovation happens, but cost is also a huge incentive for making the move to cloud platforms because it reduces infrastructure and maintenance costs and frees up resources for other priorities. All in all, it’s a great way to get more for less with potential cost reductions of 50-75% in some instances.  

Increased productivity

Innovative new technologies can streamline processes, reduce manual tasks, and empower employees to focus on higher-value activities, leading to increased productivity, higher employee satisfaction rates, and better resource utilization.

The ability to attract and retain top talent

Modernization is key to becoming a destination place to work. It makes government agencies more appealing to highly qualified professionals and ensures they possess the talent necessary to drive innovation and deliver better services.

How is Avaya best positioned to help governments innovate?

For so long, we’ve been fed the narrative that innovation requires upheaval, disruptive updates, or entire system replacements. This is how enterprises find themselves in painfully long transformation projects that have statistically high failure and abandonment rates. Avaya’s argument goes against the grain: innovation doesn’t have to be inherently disruptive. Would you rather have great innovation for which the value comes today, or great innovation for which the value comes years from now and that future is uncertain? The choice is obvious. 

Why can’t you stay in your environment and build on existing investments to get to new modernization? This is the innovation without disruption strategy we’re taking at Avaya, and it has prompted real traction and results with our customers in government.  

You don’t have to risk resiliency to embrace innovation. You can continue operating seamlessly while consuming innovation at your pace, getting to the promised business value faster. 

You don’t have to rip out what’s working for your business. You can integrate cutting-edge capabilities like AI, cloud, and data analytics into your current infrastructure while maintaining secure, resilient operations that power mission-critical services.

You don’t have to chase innovation. You can let innovation come to you, specifically by working with partners who can deliver an integration experience to consume new tech in a way that makes sense for your business. 

Innovation doesn’t need to be inherently disruptive, and Avaya’s innovation without-disruption approach proves it. 

Learn more about how Avaya helps the public sector accelerate digital innovation.

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : CIO – https://www.cio.com/article/2088901/an-intro-to-innovation-in-the-u-s-government.html

Tags: ‘IntrobusinessInnovation
Previous Post

AI at the retail edge: What’s new, and what’s coming soon

Next Post

Australian SMEs scramble to upskill for new sustainability reporting standards

Dodgers’ Roki Sasaki opens up about pitching in relief – Yahoo Sports

Dodgers’ Roki Sasaki opens up about pitching in relief – Yahoo Sports

October 4, 2025
Ageing and health – World Health Organization (WHO)

Ageing and health – World Health Organization (WHO)

October 3, 2025
CFOs confident in their own companies but not in the economy – CFO.com

CFOs Reveal Unshakable Confidence in Their Companies Amid Economic Uncertainty

October 3, 2025
Books about the arts and some haunts for a Denton October – Denton Record-Chronicle

Uncover Artistic Treasures and Spooky Adventures to Experience in Denton This October

October 3, 2025
WFSD Announces Northwell Mental Health Partnership – William Floyd School District

WFSD Announces Northwell Mental Health Partnership – William Floyd School District

October 3, 2025
The current state of shutdown politics – CNN

Inside the High-Stakes Battle Over Government Shutdowns

October 3, 2025
Bhagwat rings ‘warning bell’ on Himalayas, ecology threats – Times of India

Bhagwat rings ‘warning bell’ on Himalayas, ecology threats – Times of India

October 3, 2025
117-Year-Old Woman’s Diet Could Help Us All Live Longer – ScienceAlert

117-Year-Old Woman’s Diet Could Help Us All Live Longer – ScienceAlert

October 3, 2025
The Best Time to Eat Breakfast, Backed by Science—and Why It Matters More Than You Think – Real Simple

The Ideal Time to Eat Breakfast: Surprising Science-Backed Reasons Why It Matters

October 3, 2025
Lifestyle and stress erode heart health advantage in long-term US immigrants – News-Medical

Lifestyle and stress erode heart health advantage in long-term US immigrants – News-Medical

October 3, 2025

Categories

Archives

October 2025
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Sep    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (849)
  • Economy (870)
  • Entertainment (21,744)
  • General (17,392)
  • Health (9,913)
  • Lifestyle (882)
  • News (22,149)
  • People (871)
  • Politics (881)
  • Science (16,080)
  • Sports (21,371)
  • Technology (15,852)
  • World (853)

Recent News

Dodgers’ Roki Sasaki opens up about pitching in relief – Yahoo Sports

Dodgers’ Roki Sasaki opens up about pitching in relief – Yahoo Sports

October 4, 2025
Ageing and health – World Health Organization (WHO)

Ageing and health – World Health Organization (WHO)

October 3, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version