Boost.ai: Transform customer service with conversational AI

Boost.ai is a conversational AI tool designed for enterprise businesses to automate and improve customer experiences. It is a no-code virtual agent platform that streamlines support, boosts revenue, and enhances customer satisfaction. With Boost.ai, businesses can quickly set up customer service automation and resolve most inquiries instantly.

One of the key features of Boost.ai is its ability to deliver limitless service by providing 24/7 customer support without the need for expanding the support team. This is made possible through self-learning AI that continuously improves and adapts based on customer interactions.

Boost.ai is ROI-focused and ensures that businesses see a return on their investment. With hundreds of deployments, the platform is optimized to drive results and improve overall business performance.

The tool offers a no-code conversation builder, which allows users to create advanced conversation flows within minutes without the need for coding or developers. This user-friendly interface simplifies the process of connecting existing self-service solutions and automating customer interactions.

Boost.ai provides an omnichannel experience, allowing businesses to provide 24/7 support on various platforms such as websites, IVR, Slack, Zendesk, Messenger, and Microsoft Teams. This ensures that users can access support wherever it suits them best.

Scalability is another key aspect of Boost.ai. The platform utilizes advanced Natural Language Understanding (NLU) and Natural Language Processing (NLP) to answer questions and automate actions on thousands of topics, resulting in consistent resolution rates of over 90%.

Training and updating the virtual agent is made intuitive and simple with Boost.ai’s easy-to-use training editor. Users can update the virtual agent without consulting data scientists or developers, saving time and resources.

Boost.ai also offers next-level conversational AI with LLM integration. This allows businesses to connect cutting-edge generative AI to their company data, creating the next generation of chat and voice bots. Features like agent handover summaries, agent answer rewrite, and contextual pre-written responses enhance personalization and supercharge customer service agents.

By connecting to the company’s website as a data source, Boost.ai harnesses the full potential of generative AI. This enables features such as content suggestion, accelerated training data suggestion, and action rewrite, which help in creating on-brand content and accelerating AI training.

Boost.ai offers valuable resources such as the “Ultimate guide to chatbots for enterprise” for businesses to gain insights and transform their enterprise chatbot strategy.

Boost.ai – Features

Effortless understanding with natural language algorithms
Enterprise-level control with conversational AI and generative AI
Unparalleled self-service through seamless integration with leading platforms
Immediate impact, scalable success, and risk-free automation in four steps
boostInstant: Kickstart CX automation journey with instant results
boostPerform: Limitless 24/7 customer service without extra staff
boostSuccess: ROI-focused full-service automation solution with 600+ successful deployments
boostPledge: Guaranteed minimum of 40% automated customer interactions with high NPS and retention rates