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Grupo SASTI abraza la digitalización con una nueva solución de gestión de servicios en campo

July 21, 2024
in Business
Grupo SASTI abraza la digitalización con una nueva solución de gestión de servicios en campo
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Víctor Manuel Fernández

Noticia

Jul 18, 20242 minutos

Cloud computingTransformación digital

La implementación de IFS Cloud le permitirá cubrir áreas clave y también mejorar la oferta de servicio a sus más de 30.000 clientes en España y Portugal.

IFS y Grupo SASTI, especialista en servicios, han anunciado la firma de un acuerdo de colaboración para la implementación de IFS Cloud en el marco de su plan estratégico de transformación digital. Con ello, aquel grupo pretende convertirse en la principal empresa de servicios en la región, a través de la estandarización de sus operaciones en España y Portugal.

Luca Scroffa, director de venta en IFS, explica que “el mercado local de servicios está altamente fragmentado, con un proceso de concentración en curso donde los principales actores están adquiriendo otras empresas. En este contexto, SASTI necesitaba una solución de gestión de servicios en campo (FSM) para digitalizar sus operaciones, estandarizar procesos entre las empresas del grupo y mejorar la relación con el cliente mediante capacidades, que van desde el CRM a Portales B2C, potenciando la estrategia de servitización del grupo SASTI”.

Tras un exhaustivo proceso de selección, en el que competían proveedores globales como Microsoft y Sage, el Grupo SASTI ha seleccionado IFS por su experiencia en la gestión de servicios en campo y su flexibilidad para abordar necesidades específicas.

En consecuencia, la implementación de IFS Cloud cubrirá áreas clave como servicios en campo, CRM y proyectos, y beneficiará a más de 250 usuarios directos y a miles de clientes finales. Esta solución permitirá al grupo tener una única fuente central de información, añadiendo analítica a su gestión y permitiendo la toma de decisiones informadas y ágiles.

El CEO del Grupo SASTI, Manuel Bueno, señala que “este proyecto nos permitirá crecer y consolidarnos como la principal empresa de Soluciones Técnicas para la Infraestructura en nuestro sector en España y Portugal, preparando el terreno para expandir nuestros servicios a otros países”.

El Grupo SASTI, en el que participan junto a Ufenau Capital Partner varios socios y directivos de las diferentes compañías que lo conforman y cuenta con más de 850 empleados en todo el territorio ibérico, nació en 2021 a partir de la unión de algunas empresas con más de 40 años de experiencia en sus respectivos sectores. El grupo se ha consolidado como un gigante en servicios tales como limpieza de redes de saneamiento, limpiezas Industriales de alta especialización, sanidad ambiental y bienestar animal, para sus más de 30.000 clientes.

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Copyright for syndicated content belongs to the linked Source : CIO – https://www.cio.com/article/2520517/grupo-sasti-optimiza-sus-operaciones-y-expande-su-negocio-gracias-a-ifs-cloud.html

Tags: businessgrupoSASTI
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