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The risk with generative AI is not that leaders fail to try it, but that trying is as far as they get. Despite the progress made by vendors, using AI-enhanced productivity tools alone will not give you a competitive edge — just as provisioning smartphones, email, or web access to your team is nothing more strategic than providing electricity or running water. There are three drivers of AI scale: community, commonality, and coordination. Companies should enable their explorers, build platforms instead of buying products, and prioritize for impact.
Most leaders have a set of talking points to sound smart on generative AI. Few, however, have a coherent plan for AI transformation. Given the gap between a press release and a blueprint for algorithmic reinvention, this is a problem for any business serious about leveraging AI, rather than chasing the latest technology trend. What they need right now is to know how to scale proof-of-concept pilots and projects into reimagined processes and platforms.
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Copyright for syndicated content belongs to the linked Source : Harvard Business – https://hbr.org/2023/12/to-scale-genai-companies-need-to-focus-on-3-factors
