In a recent update, Akasa Air has announced an increased weight limit for pet carriage. Their ‘Pets on Akasa’ policy will now allow the weight of pets in passenger cabins from 7 kg to 10 kg, which is a change driven by customer feedback.
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Since its launch in November 2022, ‘Pets on Akasa’ has allowed the travel of over 3200 pets, which shows the policy’s popularity among pet owners. Understanding the importance of feedback, the airline has increased the weight limit to 10 kgs (including the container) to accommodate bigger pets comfortably.
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Not only this, the airline has extended the validity of travel certificates for pets from three days to 15 days, offering flexibility for short-term travel plans. Akasa Air said, “Travel certificates issued for pets will now remain valid for up to 15 days instead of three days, adding convenience for customers booked on return for short-term travel. Customers travelling for longer than 15 days will be required to obtain a new travel certificate”.
Now passengers with their furry friends on Akasa Air can enjoy complimentary value-added services, including pre-booked window seats, priority baggage delivery, and priority boarding, enhancing their overall flying experience.
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The airline has invested in extensive research and training across its customer care center, airports, and in-flight teams to ensure the highest standards of care, safety, and comfort throughout the journey. Furthermore, the airline has also collaborated with Umeed for Animals Foundation to implement best practices in pet travel, underscoring its commitment to animal welfare.
Belson Coutinho, Co-Founder and Chief Marketing & Experience Officer at Akasa Air, expressed gratitude for the constructive feedback from pet parents, which has driven these new developments. He said the airline’s dedication to creating an inclusive and humane travel experience for passengers and their pets.
About Pet on Akasa policy
‘Pets on Akasa’ was introduced on November 1, 2022. It allows travellers to fly with their cats and dogs on domestic flights across 22 cities. Akasa Air, which started operations in August 2022, has flown over 8 million passengers and connects with 22 cities, including popular destinations like Mumbai, Delhi, Bengaluru, and Chennai, among others.
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