* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Saturday, August 23, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    How to watch ‘F1: The Movie’ on Prime Video – About Amazon

    Experience the Thrill: How to Stream ‘F1: The Movie’ on Prime Video

    FOX One is now available on Prime Video: Here’s everything to know – About Amazon

    FOX One is now available on Prime Video: Here’s everything to know – About Amazon

    What Are Our Predictions for Taylor Swift’s ‘Life of a Showgirl’ Based on What She’s Told Us So Far? – yahoo.com

    Uncover the Hidden Surprises in Taylor Swift’s ‘Life of a Showgirl’ – Can You Decode Her Clues?

    Bama Dining Serving Up New Food, Entertainment – UA News Center

    Bama Dining Launches Thrilling New Food and Entertainment Experiences

    The latest on Williams-Brice Stadium renovations, entertainment district – On3

    Discover the Thrilling New Upgrades Coming to Williams-Brice Stadium and Its Vibrant Entertainment District!

    1000+ Entertainment Leaders Release Open Letter Criticizing TIFF’s Handling of Film – Creative Community for Peace

    1000+ Entertainment Leaders Release Open Letter Criticizing TIFF’s Handling of Film – Creative Community for Peace

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Alcorn State awarded grant to boost STEM with VR technology – WJTV

    Alcorn State Secures Grant to Transform STEM Education Through Cutting-Edge VR Technology

    Hyundai: The Only Way To Beat China Is To Embrace Technology – InsideEVs

    Hyundai’s Bold Strategy to Outpace China with Cutting-Edge Technology

    Teaching older adults how to use technology – WWNY

    Empowering Older Adults to Master Technology with Confidence

    Denver man receives pacemaker using new technology – CBS News

    Denver Man’s Life Transformed by Revolutionary Pacemaker Technology

    Morgan County Rescue Squad is using new technology to recover people missing in the water faster – WAFF

    Morgan County Rescue Squad is using new technology to recover people missing in the water faster – WAFF

    YSU to celebrate launch of new radiology technology program – WKBN.com

    YSU Launches Exciting New Radiology Technology Program Celebration

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    How to watch ‘F1: The Movie’ on Prime Video – About Amazon

    Experience the Thrill: How to Stream ‘F1: The Movie’ on Prime Video

    FOX One is now available on Prime Video: Here’s everything to know – About Amazon

    FOX One is now available on Prime Video: Here’s everything to know – About Amazon

    What Are Our Predictions for Taylor Swift’s ‘Life of a Showgirl’ Based on What She’s Told Us So Far? – yahoo.com

    Uncover the Hidden Surprises in Taylor Swift’s ‘Life of a Showgirl’ – Can You Decode Her Clues?

    Bama Dining Serving Up New Food, Entertainment – UA News Center

    Bama Dining Launches Thrilling New Food and Entertainment Experiences

    The latest on Williams-Brice Stadium renovations, entertainment district – On3

    Discover the Thrilling New Upgrades Coming to Williams-Brice Stadium and Its Vibrant Entertainment District!

    1000+ Entertainment Leaders Release Open Letter Criticizing TIFF’s Handling of Film – Creative Community for Peace

    1000+ Entertainment Leaders Release Open Letter Criticizing TIFF’s Handling of Film – Creative Community for Peace

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Alcorn State awarded grant to boost STEM with VR technology – WJTV

    Alcorn State Secures Grant to Transform STEM Education Through Cutting-Edge VR Technology

    Hyundai: The Only Way To Beat China Is To Embrace Technology – InsideEVs

    Hyundai’s Bold Strategy to Outpace China with Cutting-Edge Technology

    Teaching older adults how to use technology – WWNY

    Empowering Older Adults to Master Technology with Confidence

    Denver man receives pacemaker using new technology – CBS News

    Denver Man’s Life Transformed by Revolutionary Pacemaker Technology

    Morgan County Rescue Squad is using new technology to recover people missing in the water faster – WAFF

    Morgan County Rescue Squad is using new technology to recover people missing in the water faster – WAFF

    YSU to celebrate launch of new radiology technology program – WKBN.com

    YSU Launches Exciting New Radiology Technology Program Celebration

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home General

Multiuser Video Conferencing Workflow for the banking, financial services and insurance (BFSI) industry built on Amazon Chime SDK

September 20, 2023
in General
Multiuser Video Conferencing Workflow for the banking, financial services and insurance (BFSI) industry built on Amazon Chime SDK
Share on FacebookShare on Twitter

Top Quote VideoCX.io (earlier known as WorkApps) launches multiuser video conferencing workflows for the BFSI industry with Amazon Chime SDK. End Quote

(1888PressRelease) September 20, 2023 – VideoCX.io built Multiuser Video Conferencing Workflow using Amazon Chime SDK, a set of real-time communications components from Amazon Web Services (AWS) that developers and builders can use to quickly add messaging, audio, video, and screen sharing capabilities to their web or mobile applications.

VideoCX.io is an Enterprise Grade Video Banking and Video know your customer (KYC) platform used by over 60 BFSI sector customers like ICICI Bank, Kotak Bank, Axis Bank, IndusInd Bank, Aditya Birla Capital, HDFC Life, Bajaj Life, and Poonawalla Fincorp. Launched in 2019, VideoCX.io supported Kotak Bank in becoming the first bank to launch a Video KYC offering in India on 18th May 2020.

Video meetings have become a mainstream customer acquisition and servicing channel in the BFSI space today. The VideoCX.io platform enables over 1.6 million Video KYCs a month across products like savings, credit cards, FDs, current account, and loans. Using the VideoCX.io platform, banks like AU Small Finance Bank have built a branch like experience over video, Insurers like HDFC Life, Aditya Birla Sunlife, Bajaj Life have policy servicing helplines over video, and more than 25 lenders in India like Aditya Birla Capital, Fullerton, L&T finance facilitate credit verification and personal discussions on video.

VideoCX.io’s new Multiuser Video Conferencing Workflow opens many new use cases for the BFSI industry, such as credit verification for housing loans with multiple applicants; in insurance, where the customer, agent and a subject matter expert often need to be on a call; and in banks, where the relationship manager (RM), customer and an advisor need to connect over investment options. The mutual fund industry also requires investment advisory services between the independent financial advisor (IFA), customer and experts.

Rudrajeet Desai, Founder and CEO of VideoCX.io said, “Our aim is to enable the BFSI sector to cover all possible workflows and processes over video. Be it onboarding, sales, servicing, advisory, or even complaints. With comprehensive features like recording, screen sharing, chat, file sharing, and screenshot capture, if a process can be done in a physical meeting, then it should be possible on a video call. We want to contribute towards the financial inclusion goals of India, which needs everyone in India to be banked. Needless to say, doing a video call is far easier than meeting a person or setting up a branch.”

With this development, VideoCX.io becomes one of the first companies in India to launch a multiuser video conferencing platform using Amazon Chime SDK. Rudrajeet added, “To overcome existing limitations of the open-source tech stack, and improve scale, speed of development and integrations, Amazon Chime SDK helps facilitate seamless integration of video into technology applications, removing developer concerns around scale, concurrency, and uptime. With Amazon Chime SDK, we can also easily add machine learning enabled real-time communication capabilities to our platform, which allows us to focus on building more workflows and use cases.”

Jennie Tietema, principal product manager technology for Amazon Chime SDK at AWS, said, “We are excited that VideoCX.io built their video banking and video know-your-customer (KYC) platforms on Amazon Chime SDK’s real-time voice, video, and messaging capabilities. This can pave the way for VideoCX.io’s customers in the banking, financial services and insurance spaces to add machine learning-powered call analytics, like sentiment detection, call recording and transcriptions, to their real-time customer communications. Ultimately, this can help VideoCX.io’s customers to attract and retain customers, giving them a more human customer experience overall.”

Mr. Ankur Tripathi, Chief Information Officer, AU Small Finance Bank, said, “Multiparty Video Conferencing elevates our service offerings to a new echelon. It empowers customers to seamlessly connect with their relationship managers, branch teams, and experts across the nation, all through a single call. This enhancement spans various domains including loan advisory, insurance, and investments. Notably, senior citizens and Non-Resident Indians (NRIs) often desire the presence of their children or relatives in India during these interactions, a preference that Multiparty Video Conferencing now conveniently accommodates.”

Vikash Khanna, Head of Central & Branch Operations for Aditya Birla Sun Life Insurance said “Getting multiparty video conferencing in a secure and enterprise setup opens up many possibilities for us. Overall, video conferencing will help us speed up operations and have less dependency on physical meetings. The functionality not only serves as a conduit for seamless collaboration but also heralds an era of efficiency, agility, and customer-centricity. The innovation is a potent reminder that, in the dynamic realm of insurance, embracing cutting-edge technology isn’t just an option — it’s a strategic imperative.”

VideoCX.io recently launched its operations globally and now has customers in Turkey, Brazil, Thailand and Singapore. Shedding light on its future plans, Kaizad Shroff, Business Head of VideoCX.io, said, “India is a leader in BankingTech and Fintech today, and the world is looking at us for innovation. With the kind of success we got in India, now it’s our responsibility to take this tech to other markets, to the developed and most certainly the developing ones. Working with AWS, our solutions are now also listed in AWS Marketplace, an online software store that helps customers find, buy, and immediately start using the software and services that run on AWS. This makes it easier for organizations across the world to access our services.”

With AI transformation necessary for every software today, VideoCX.io is on its path to becoming an AI-enabled Video Banking solution by end of this year. It already supports live language translation across 75 languages, speech-to-text, and face recognition, and plans to add capabilities for call analytics, summarizing, video bots, text-to-speech, and more.

More details on the Multiuser Video Conferencing Workflow can be found on www.VideoCX.io/videoconferencing

About Amazon Web Services India Private Limited
Amazon Web Services India Private Limited (AWS India) undertakes the resale and marketing of AWS Cloud services in India.

Contact
Kaizad Shroff – Business Head
+91-9890988498
kaizad ( @ ) workapps dot com

###

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : PressRelease1888 – https://www.1888pressrelease.com/multiuser-video-conferencing-workflow-for-the-banking-finan-pr-726296.html

Previous Post

Atlanta Distillery Announces Exclusive Vodka Partnership With The Fox Theatre

Next Post

Panasonic ETQ-PAMR33JFW Power Inductor Featured by Future Electronics in THE EDGE

Crossings: How Road Ecology is Shaping the Future of Our Planet – Living on Earth

Crossings: How Road Ecology is Shaping the Future of Our Planet

August 23, 2025
Toyota Friday Night Rivals kicks off season with Elizabethton at Science Hill – WCYB

Toyota Friday Night Rivals Ignite the Season with Elizabethton vs. Science Hill Showdown

August 23, 2025
Star Trek as Refuge for the Science-Minded – The Provincetown Independent

How Star Trek Ignites Passion and Empowers the Science-Minded

August 23, 2025
Refresh your wardrobe at these 11 QTS award-winning fashion and lifestyle stores – Time Out Worldwide

Transform Your Look with These 11 Must-Visit Fashion and Lifestyle Stores

August 23, 2025
Alcorn State awarded grant to boost STEM with VR technology – WJTV

Alcorn State Secures Grant to Transform STEM Education Through Cutting-Edge VR Technology

August 23, 2025
Is Mastantuono in line for a start this Sunday? – Yahoo Sports

Is Mastantuono Set to Make His Starting Debut This Sunday?

August 23, 2025
‘Urgent action’ needed to protect workers from heat stress in warming world, UN says – Reuters

Urgent Action Needed to Shield Workers from Rising Heat Risks in a Warming World

August 22, 2025
The United States’ Biggest Vulnerability in the Trade War: Its Knowledge Economy – World Politics Review

The United States’ Greatest Weakness in the Trade War: Its Knowledge Economy

August 22, 2025
How to watch ‘F1: The Movie’ on Prime Video – About Amazon

Experience the Thrill: How to Stream ‘F1: The Movie’ on Prime Video

August 22, 2025
Willis Knighton Health in Louisiana joins Mayo Clinic Care Network – Mayo Clinic News Network

Willis Knighton Health Teams Up with Mayo Clinic Care Network to Elevate Patient Care in Louisiana

August 22, 2025

Categories

Archives

August 2025
MTWTFSS
 123
45678910
11121314151617
18192021222324
25262728293031
« Jul    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (785)
  • Economy (805)
  • Entertainment (21,684)
  • General (16,619)
  • Health (9,845)
  • Lifestyle (818)
  • News (22,149)
  • People (807)
  • Politics (814)
  • Science (16,018)
  • Sports (21,304)
  • Technology (15,786)
  • World (786)

Recent News

Crossings: How Road Ecology is Shaping the Future of Our Planet – Living on Earth

Crossings: How Road Ecology is Shaping the Future of Our Planet

August 23, 2025
Toyota Friday Night Rivals kicks off season with Elizabethton at Science Hill – WCYB

Toyota Friday Night Rivals Ignite the Season with Elizabethton vs. Science Hill Showdown

August 23, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version