* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Saturday, June 28, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Susquehanna Raises Penn Entertainment Inc. (PENN) Price Target. – Yahoo Finance

    Susquehanna Raises Price Target for Penn Entertainment Inc. (PENN)

    George Lopez is coming to Spokane – KXLY.com

    George Lopez is coming to Spokane – KXLY.com

    Netflix unveils Dallas immersive venue for fans of hit shows like ‘Squid Game,’ ‘Stranger Things’ – Houston Chronicle

    Step Inside Netflix’s New Dallas Immersive Experience Featuring Hits Like ‘Squid Game’ and ‘Stranger Things

    ‘Puttin’ on the Ritz’: Civic Players bring ‘Young Frankenstein’ to life – Yahoo

    Civic Players Deliver a Hilarious and Unforgettable Performance of ‘Young Frankenstein

    ‘Wheel of Fortune’: Amputee Wins $60,000 After Breaking Incredible ‘Curse’ – Hastings Tribune

    Wheel of Fortune’ Amputee Breaks Incredible ‘Curse’ to Win $60,000!

    North Star Sports & Entertainment Network: Coming soon – KTTC News

    North Star Sports & Entertainment Network: Coming soon – KTTC News

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Ostin Technology (OST): Volatility’s Warning or Contrarian Opportunity? – AInvest

    Ostin Technology (OST): Navigating Market Volatility – Red Flag or Hidden Opportunity?

    St. Francis Medical Center brings advanced robotic surgery technology to Northeast Louisiana – KNOE

    St. Francis Medical Center brings advanced robotic surgery technology to Northeast Louisiana – KNOE

    Wayve Expands Engineering Leadership to Power Next-Gen Autonomous Driving Technology – Silicon Canals

    Wayve Boosts Engineering Leadership to Accelerate Next-Gen Autonomous Driving Innovation

    Frontdoor Announces Tech Expert Dr. Bala Ganesh as Chief Technology Officer – Business Wire

    Frontdoor Appoints Tech Visionary Dr. Bala Ganesh as New Chief Technology Officer

    Defense technology giant Northrop Grumman to host interviews in Iuka to fill technician roles – supertalk.fm

    Defense technology giant Northrop Grumman to host interviews in Iuka to fill technician roles – supertalk.fm

    China’s Military Introduces Mosquito-Sized Drones: A Game-Changing Surveillance Technology – Indian Defence Review

    China Unveils Mosquito-Sized Drones: Revolutionizing Surveillance Technology

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Susquehanna Raises Penn Entertainment Inc. (PENN) Price Target. – Yahoo Finance

    Susquehanna Raises Price Target for Penn Entertainment Inc. (PENN)

    George Lopez is coming to Spokane – KXLY.com

    George Lopez is coming to Spokane – KXLY.com

    Netflix unveils Dallas immersive venue for fans of hit shows like ‘Squid Game,’ ‘Stranger Things’ – Houston Chronicle

    Step Inside Netflix’s New Dallas Immersive Experience Featuring Hits Like ‘Squid Game’ and ‘Stranger Things

    ‘Puttin’ on the Ritz’: Civic Players bring ‘Young Frankenstein’ to life – Yahoo

    Civic Players Deliver a Hilarious and Unforgettable Performance of ‘Young Frankenstein

    ‘Wheel of Fortune’: Amputee Wins $60,000 After Breaking Incredible ‘Curse’ – Hastings Tribune

    Wheel of Fortune’ Amputee Breaks Incredible ‘Curse’ to Win $60,000!

    North Star Sports & Entertainment Network: Coming soon – KTTC News

    North Star Sports & Entertainment Network: Coming soon – KTTC News

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Ostin Technology (OST): Volatility’s Warning or Contrarian Opportunity? – AInvest

    Ostin Technology (OST): Navigating Market Volatility – Red Flag or Hidden Opportunity?

    St. Francis Medical Center brings advanced robotic surgery technology to Northeast Louisiana – KNOE

    St. Francis Medical Center brings advanced robotic surgery technology to Northeast Louisiana – KNOE

    Wayve Expands Engineering Leadership to Power Next-Gen Autonomous Driving Technology – Silicon Canals

    Wayve Boosts Engineering Leadership to Accelerate Next-Gen Autonomous Driving Innovation

    Frontdoor Announces Tech Expert Dr. Bala Ganesh as Chief Technology Officer – Business Wire

    Frontdoor Appoints Tech Visionary Dr. Bala Ganesh as New Chief Technology Officer

    Defense technology giant Northrop Grumman to host interviews in Iuka to fill technician roles – supertalk.fm

    Defense technology giant Northrop Grumman to host interviews in Iuka to fill technician roles – supertalk.fm

    China’s Military Introduces Mosquito-Sized Drones: A Game-Changing Surveillance Technology – Indian Defence Review

    China Unveils Mosquito-Sized Drones: Revolutionizing Surveillance Technology

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Health

Committee asks government to compensate staff for Canada Life delays, claims denials

June 4, 2024
in Health
Committee asks government to compensate staff for Canada Life delays, claims denials
Share on FacebookShare on Twitter

The OGGO committee tabled its report on the changeover of the Public Service Health Care Plan on Monday.

Get the latest from Catherine Morrison straight to your inbox

Published Jun 03, 2024  •  Last updated 12 hours ago  •  4 minute read

Canada Life Assurance CompanyA pedestrian passes signage for The Canada Life Assurance Company building in Toronto, Tuesday March 29, 2022. Photo by Peter J. Thompson /POSTMEDIA

The Standing Committee on Government Operations and Estimates (OGGO) tabled its report on the changeover of the Public Service Health Care Plan (PSHCP) from Sun Life Financial to the Canada Life Assurance Company on Monday.

The report, submitted by the committee chair and member of Parliament for Edmonton West, Kelly McCauley, outlined nine recommendations to the federal government, including compensating employees who have suffered financial loss and better communicating coverage changes to members.

Advertisement 2

This advertisement has not loaded yet, but your article continues below.

Ottawa Citizen

THIS CONTENT IS RESERVED FOR SUBSCRIBERS ONLY

Subscribe now to read the latest news in your city and across Canada.

Exclusive articles from Elizabeth Payne, David Pugliese, Andrew Duffy, Bruce Deachman and others. Plus, food reviews and event listings in the weekly newsletter, Ottawa, Out of Office.Unlimited online access to Ottawa Citizen and 15 news sites with one account.Ottawa Citizen ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.Support local journalism.

SUBSCRIBE TO UNLOCK MORE ARTICLES

Subscribe now to read the latest news in your city and across Canada.

Exclusive articles from Elizabeth Payne, David Pugliese, Andrew Duffy, Bruce Deachman and others. Plus, food reviews and event listings in the weekly newsletter, Ottawa, Out of Office.Unlimited online access to Ottawa Citizen and 15 news sites with one account.Ottawa Citizen ePaper, an electronic replica of the print edition to view on any device, share and comment on.Daily puzzles, including the New York Times Crossword.Support local journalism.

REGISTER / SIGN IN TO UNLOCK MORE ARTICLES

Create an account or sign in to continue with your reading experience.

Access articles from across Canada with one account.Share your thoughts and join the conversation in the comments.Enjoy additional articles per month.Get email updates from your favourite authors.

Sign In or Create an Account

or

Article content

“Since the changeover from one administrator to the other, several issues have been reported by members and their dependants, such as the inability to get through to an agent when calling Canada Life and delays and denials in claims processing and payments,” the report read.

The administration of the plan for more than 1.7 million public servants, retirees and dependents transferred to Canada Life from Sun Life last July 1 following a “start-up period” of about 18 months and a multi-year tendering process.

The Government of Canada had previously announced several changes to the plan, also effective July 1, with officials reinforcing that “everything that was covered before” remained covered.

However, since the changes took effect, many plan members, both in Canada and abroad, have expressed concerns about challenges in accessing services, reaching customer support and getting claims reimbursed.

In February, the Public Service Alliance of Canada (PSAC) filed a grievance against the federal government for its conduct in transferring the administration of the health-benefits plan, with other groups, such as the Canadian Association of Professional Employees and Employees with Disabilities of the Public Service of Canada, also expressing concerns around issues like processing delays, administrative burdens to members and changes to coverage of physiotherapy.

Advertisement 3

This advertisement has not loaded yet, but your article continues below.

Article content

The government has said it’s committed to dealing with ongoing problems faced by members.

The committee’s study on the changeover began on Dec. 7 after member of Parliament for Beauport-Limoilou Julie Vignola brought forward a motion for a study in September, with a motion adopted in October. The group agreed to analyze the health plan’s transition, examining the quality of coverage, effectiveness, mechanisms used in awarding the contract and the measures that would be taken to correct the situation.

Two meetings were held as part of the study, with the committee receiving testimony from Canada Life, Public Services and Procurement Canada (PSPC), the Treasury Board of Canada Secretariat (TBS) and PSAC. The committee also received emails from plan members and written briefs.

This newspaper has reached out to TBS, PSPC and Canada Life for comment.

The committee’s recommendations include that the government involve employee representatives and retirees in the re-tendering process, with efforts made to involve people with disabilities and their caregivers; that it work with the administrator to improve communication with members on changes to coverage, considering people’s access to technology and that it begin monitoring the plan’s performance on the first day it comes into effect, with transition periods to include “monitoring milestones.” It said grace periods should not be provided to contractors with “no or few consequences for severe underperformance.”

Advertisement 4

This advertisement has not loaded yet, but your article continues below.

Article content

The committee also recommended the government provide its rationale behind transitioning to the plan and updating benefits on the same day; that it make the contract’s service standards available to employees, providing regular updates to stakeholders; that it review caps on coverage for physiotherapy services to bring it in line with previous coverage; that it develop separate processes for monitoring the timeliness and accuracy of “prior authorization decision-making and appeals” and claims that aren’t pre-authorized and that it ensure the company can provide services in English and French.

It also recommended that the government ensure employees who have suffered financial loss “as a result of Canada Life’s unjustified delays or denials of claims” are fully compensated.

A supplementary report was submitted by the Conservative party, which recommended the government consider age and medical discrimination when making decisions, that it have standards for contractors and subcontractors and that Canada Life cover “any losses attributed to the lack of timely benefits as they were responsible for the influx of new plan members.”

Advertisement 5

This advertisement has not loaded yet, but your article continues below.

Article content

The Bloc Québécois also submitted a supplementary report, arguing that the federal government “continues to demonstrate its inability to properly manage issues within its jurisdiction,” noting that there have been “management problems” with several other issues, like the Phoenix pay system. The party recommended the government “look for ways to pay its employees, to provide them with the health care they are entitled to and to properly manage its own files” rather than “encroach on the provinces.”

“Current federal management is a last-minute effort, done in response to newspaper articles,” the Bloc’s report stated. “There is a glaring lack of monitoring and supervision, as well as overall planning, which is necessary for the long-term management of a government.”

The OGGO committee requested that the government table “a comprehensive response” to its report.

Our website is your destination for up-to-the-minute news, so make sure to bookmark our homepage and sign up for our newsletters so we can keep you informed.

Recommended from Editorial

Catherine Blewett, secretary of the Treasury Board.

Treasury Board secretary leading public servants’ return to office policy moving to PCO

According to an internal email obtained by this newspaper, the government is moving people out of a building at 400 Cumberland St. because of safety issues in the area.

Around 1,000 public servants being moved from downtown building due to ‘safety concerns’

Article content

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : OttawaCitizen – https://ottawacitizen.com/news/committee-asks-government-to-compensate-staff-for-canada-life-delays-claims-denials

Tags: committeegovernmenthealth
Previous Post

Ninety-year-old heritage ‘cottage’ gas station finds new home

Next Post

Anaplasmosis: the lesser-known tick-borne disease on the rise in Ottawa and Eastern Ontario

Ostin Technology (OST): Volatility’s Warning or Contrarian Opportunity? – AInvest

Ostin Technology (OST): Navigating Market Volatility – Red Flag or Hidden Opportunity?

June 27, 2025
Vote for the Blue Water Area’s top high school sports moment from the 2025 spring season – Times Herald

Cast Your Vote for the Blue Water Area’s Most Unforgettable High School Sports Moment of Spring 2025!

June 27, 2025
Opinion: American Science Is in a Nosedive – and We’re All on Board – The Austin Chronicle

Opinion: American Science Is in a Nosedive – and We’re All on Board

June 27, 2025

Food contact articles as source of micro- and nanoplastics: a systematic evidence map | npj Science of Food – Nature

June 27, 2025
Michelle Dee is featured in Pride Month issue of digital lifestyle magazine – GMA Network

Michelle Dee is featured in Pride Month issue of digital lifestyle magazine – GMA Network

June 27, 2025
These are the best airlines of 2025 – and no US carrier made the list. Here’s why. – USA Today

These are the best airlines of 2025 – and no US carrier made the list. Here’s why. – USA Today

June 27, 2025
Britain’s industrial strategy is unlikely to boost its economy – The Economist

Britain’s industrial strategy is unlikely to boost its economy – The Economist

June 27, 2025
Ashley Jensen joins Superior Clinic to practice family medicine – Essentia Health

Ashley Jensen Joins Superior Clinic to Deliver Expert Family Medicine Care

June 27, 2025
Heads of state and political leaders gather at ‘Summer Davos’. Here’s what they are saying – The World Economic Forum

Heads of state and political leaders gather at ‘Summer Davos’. Here’s what they are saying – The World Economic Forum

June 27, 2025
St. Francis Medical Center brings advanced robotic surgery technology to Northeast Louisiana – KNOE

St. Francis Medical Center brings advanced robotic surgery technology to Northeast Louisiana – KNOE

June 27, 2025

Categories

Archives

June 2025
MTWTFSS
 1
2345678
9101112131415
16171819202122
23242526272829
30 
« May    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (699)
  • Economy (720)
  • Entertainment (21,613)
  • General (15,595)
  • Health (9,759)
  • Lifestyle (725)
  • News (22,149)
  • People (722)
  • Politics (727)
  • Science (15,937)
  • Sports (21,217)
  • Technology (15,705)
  • World (700)

Recent News

Ostin Technology (OST): Volatility’s Warning or Contrarian Opportunity? – AInvest

Ostin Technology (OST): Navigating Market Volatility – Red Flag or Hidden Opportunity?

June 27, 2025
Vote for the Blue Water Area’s top high school sports moment from the 2025 spring season – Times Herald

Cast Your Vote for the Blue Water Area’s Most Unforgettable High School Sports Moment of Spring 2025!

June 27, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version