An hour before the start of load-shedding, the system will prompt customers to reduce their consumption to 10 amps by sending a message to their customer interface unit (CIU) and cellphone.
“The system will provide the customer with four opportunities to reduce their consumption and thereafter, if the load has not been reduced, the meter will automatically switch off the electricity supply for the duration of the load-shedding period,” she said.
The power utility has appealed to customers selected as part of the pilot to partner with it in ensuring the impact of load-shedding is reduced.
“There are numerous benefits to this approach for both the customers and Eskom. The project aims to allow customers to have access to minimal usage of electricity during lower stages of load-shedding. The success of this phase of the project depends on the partnership between Eskom and the customers, as the outcomes will influence how the national rollout will unfold,” Qithi said.
TimesLIVE
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