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    Immersive sports and entertainment venue Cosm set to build its 5th location in Cleveland – WKYC

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    Immersive sports and entertainment venue Cosm set to build its 5th location in Cleveland – WKYC

    Cosm Reveals Exciting Vision for Its 5th Immersive Sports and Entertainment Venue in Cleveland

    Monumental Sports & Entertainment’s Samantha Brady on the Power of the RSN’s Direct-to-Consumer Streaming Service Monumental+ – Sports Video Group

    Samantha Brady Reveals How Monumental+ is Transforming Sports Streaming with Direct-to-Consumer Access

    Moses Singer Welcomes Entertainment and Intellectual Property Partner Frederick Bimbler – Yahoo Finance

    Moses Singer Expands Team with New Entertainment and Intellectual Property Partner Frederick Bimbler

    Longhua District and Max-Matching Entertainments, supported by RWS Global forge strategic partnership to develop international IP-themed entertainment complex – Amusement Today

    Longhua District and Max-Matching Entertainments, supported by RWS Global forge strategic partnership to develop international IP-themed entertainment complex – Amusement Today

    Government whip to withdraw Entertainment Complex Bill on July 9 – Nation Thailand

    Government whip to withdraw Entertainment Complex Bill on July 9 – Nation Thailand

    Magicians and Battlebots light up Las Vegas entertainment scene – KSNV

    Magicians and Battlebots Take Las Vegas Entertainment by Storm

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    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

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    SMPTE Opens Early Bird Registration for Media Technology Summit – TVTechnology

    SMPTE Launches Early Bird Registration for Exciting Media Technology Summit

    Google Fiber puts Nokia network slicing technology to the test – Fierce Network

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    Kaseya Extends Community Investment with Addition of Technology Marketing Toolkit – Kaseya

    AI and the Trust Revolution: How Technology Is Transforming Human Connections – Foreign Affairs

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    Technology And Construction Names Join Top Stock Lists: Check Out Additions To IBD 50, Big Cap 20 And More – Investor’s Business Daily

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    Column: Teach kupuna new technology skills – Honolulu Star-Advertiser

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Job Vacancy: Agent Care Officer – Nigeria

April 21, 2024
in News
Job Vacancy: Agent Care Officer – Nigeria
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Request for Proposal: Trial Observation for Criminal Cases against Journalists in Nigeria

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Job Vacancy: Job title: Agent Care Officer – Nigeria

Job description: About the role
BURN is looking for an Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guidance, and well-being support to effectively carry out their roles and provide exceptional customer service.Duties and Responsibilities

Daily agent network management, including calls to agents, interface for sales operations, reconciliation and commercial
Agent engagement through performance data from sales operations, collecting field feedback from agents, and overseeing the resolution of open agent tickets.
Ensure the flow of agent-related information upwards and downwards.
Ensure the daily reporting and escalation of all agent’s issues collected by the agent care officers to the TSMs and TLs
Ensure the tracking and reporting of all agent care activities conducted
Coordinate PJPs (Personal Journey Plan) per Agent and TSM (Territory Sales Manager) by the agent care officers, leading the process to clean up the database
Ensure that the team is conducting daily agent training and mentoring of agents through calls
Ensure Agent quality and recruitment checklist by the agent care officers
Support sales target
Daily/Weekly feedback report to Tl, TSM, Country lead

Skills and Experience

Bachelor’s degree in arts, business, environmental science, project Management or a related field.
A minimum of 3 years of experience in sales support, preferably in the clean cooking industry, solar or related environmental sectors.
Effective communicator
Efficient planner and collaborator
Behave Ethically: Understand ethical behaviour and business practices and ensure that your behaviour and the behaviour of others are consistent with these standards and align with the values of the organization.
Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation: Develop new and unique ways to improve the organization’s operations and create new opportunities.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Lead: Positively influence others to achieve results that are in the organization’s best interest.
Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and, in the organization’s, best interests.
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Plan: Determine strategies to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results.
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Qualified Female Candidates encouraged to ApplyBURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).Powered by JazzHR

Location: Lagos, Lagos State

Job date: Sun, 21 Apr 2024 04:25:28 GMT

Apply for the job now!

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Copyright for syndicated content belongs to the linked Source : NewSpotNg – https://newspotng.com/job-vacancy-agent-care-officer-nigeria-5/

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