Alibaba’s Freshippo suspends new membership subscriptions

Alibaba’s Freshippo suspends new membership subscriptions

Alibaba’s supermarket chain Freshippo has suspended new membership subscriptions since Dec. 13, according to local media outlet Yicai, which quoted a Freshippo source. The move comes two months after the grocery retailer introduced large-scale discounts across most of its product range. The activation fee for a one-year membership is RMB 258, which is very close to rival Sam’s Club’s annual membership fee, and grants customers a discount of 12% off every Tuesday. Freshippo, however, caused dissatisfaction among its members in October after it allowed all offline shoppers to purchase goods at a price 20% lower than the original in an unexpected move. “The ultimate goal of is to ensure ‘price reduction for all consumers’ in stores,” Freshippo told Yicai. [Yicai, in Chinese]

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