* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Sunday, June 8, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Ceramic Dalmatian Entertainment is WLAF’s Business of the Week – WLAF

    Spotlight on Success: Ceramic Dalmatian Entertainment Shines as This Week’s Featured Business!

    Brass Lion Entertainment unveils co-op action RPG Wu-Tang: Rise of the Deceiver – VentureBeat

    Unleash Your Inner Warrior: Discover the Co-Op Action RPG Wu-Tang: Rise of the Deceiver!

    Entertainment lineup released for 2025 Mississippi State Fair – WAPT

    Exciting Entertainment Lineup Unveiled for the 2025 Mississippi State Fair!

    After Denzel Washington Said He Would Be In Black Panther 3, Ryan Coogler Explained Why He’s ‘Fine’ With That Information Being Revealed So Early – Yahoo

    Ryan Coogler Shares Why He’s Cool with Denzel Washington’s Black Panther 3 Reveal!

    Traveling Tacos and Tequila Festival to stop at Florence Yall’s stadium this October – Cincinnati Enquirer

    Get Ready for a Flavor Fiesta: Traveling Tacos and Tequila Festival Hits Florence Y’all’s Stadium This October!

    9 things to do this weekend in Lake County plus a look ahead – Leesburg Daily Commercial

    Discover 9 Exciting Weekend Adventures in Lake County and What’s Coming Up!

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Drag racer survives frightening airborne crash at World Wide Technology Raceway – FOX 2

    Drag racer survives frightening airborne crash at World Wide Technology Raceway – FOX 2

    Apple Watch and the future of wearable technology in healthcare – MSN

    Revolutionizing Healthcare: The Future of Wearable Technology with Apple Watch

    ECS Professor Pankaj K. Jha Receives NSF Grant to Develop Quantum Technology – Syracuse University News

    Unlocking the Future: ECS Professor Pankaj K. Jha Secures NSF Grant for Groundbreaking Quantum Technology Development

    Fire Tech Brief: 5 Fire Apparatus Technology Upgrades – firehouse.com

    Revving Up Safety: 5 Innovative Upgrades for Fire Apparatus Technology

    U.S. FDA Grants Platform Technology Designation to the Viral Vector Used in SRP-9003, Sarepta’s Investigational Gene Therapy for the Treatment of Limb Girdle Muscular Dystrophy Type 2E/R4 – Sarepta Therapeutics

    Breakthrough for Gene Therapy: FDA Designates Viral Vector in Sarepta’s SRP-9003 for Limb Girdle Muscular Dystrophy Treatment

    Waunakee Fifth-Graders Dive into the Future at Exciting Tech Day!

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Ceramic Dalmatian Entertainment is WLAF’s Business of the Week – WLAF

    Spotlight on Success: Ceramic Dalmatian Entertainment Shines as This Week’s Featured Business!

    Brass Lion Entertainment unveils co-op action RPG Wu-Tang: Rise of the Deceiver – VentureBeat

    Unleash Your Inner Warrior: Discover the Co-Op Action RPG Wu-Tang: Rise of the Deceiver!

    Entertainment lineup released for 2025 Mississippi State Fair – WAPT

    Exciting Entertainment Lineup Unveiled for the 2025 Mississippi State Fair!

    After Denzel Washington Said He Would Be In Black Panther 3, Ryan Coogler Explained Why He’s ‘Fine’ With That Information Being Revealed So Early – Yahoo

    Ryan Coogler Shares Why He’s Cool with Denzel Washington’s Black Panther 3 Reveal!

    Traveling Tacos and Tequila Festival to stop at Florence Yall’s stadium this October – Cincinnati Enquirer

    Get Ready for a Flavor Fiesta: Traveling Tacos and Tequila Festival Hits Florence Y’all’s Stadium This October!

    9 things to do this weekend in Lake County plus a look ahead – Leesburg Daily Commercial

    Discover 9 Exciting Weekend Adventures in Lake County and What’s Coming Up!

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Drag racer survives frightening airborne crash at World Wide Technology Raceway – FOX 2

    Drag racer survives frightening airborne crash at World Wide Technology Raceway – FOX 2

    Apple Watch and the future of wearable technology in healthcare – MSN

    Revolutionizing Healthcare: The Future of Wearable Technology with Apple Watch

    ECS Professor Pankaj K. Jha Receives NSF Grant to Develop Quantum Technology – Syracuse University News

    Unlocking the Future: ECS Professor Pankaj K. Jha Secures NSF Grant for Groundbreaking Quantum Technology Development

    Fire Tech Brief: 5 Fire Apparatus Technology Upgrades – firehouse.com

    Revving Up Safety: 5 Innovative Upgrades for Fire Apparatus Technology

    U.S. FDA Grants Platform Technology Designation to the Viral Vector Used in SRP-9003, Sarepta’s Investigational Gene Therapy for the Treatment of Limb Girdle Muscular Dystrophy Type 2E/R4 – Sarepta Therapeutics

    Breakthrough for Gene Therapy: FDA Designates Viral Vector in Sarepta’s SRP-9003 for Limb Girdle Muscular Dystrophy Treatment

    Waunakee Fifth-Graders Dive into the Future at Exciting Tech Day!

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Technology

Australian Organisations Need to Build Trust With Consumers Over Data & AI

February 6, 2024
in Technology
Australian Organisations Need to Build Trust With Consumers Over Data & AI
Share on FacebookShare on Twitter

A handshake between a human hand and a robotic hand.Image: Adobe/Andrii

Global data highlights a concerning trend, where Australian organisations are starting to fall behind in a “trust gap” between what customers expect them to do with data and privacy and what is actually happening.

New data shows that 90% of people want to see organisations transform to properly manage data and risk. With a regulatory environment that has fallen behind, for Australian organisations to deliver this, they will need to move faster than the regulatory environment.

Australian enterprises need to take seriously

According to a recent major global Cisco study, more than 90% of people believe generative AI requires new techniques to manage data and risk (Figure A). Meanwhile, 69% are concerned with the potential for legal and IP rights to be compromised, and 68% are concerned with the risk of disclosure to the public or competitors.

Organisation and user concerns with generative AI.Figure A: Organisation and user concerns with generative AI. Image: Cisco

Essentially, while customers appreciate the value AI can bring to them in terms of personalisation and service levels, they’re also uncomfortable with the implications to their privacy if their data is used as part of the AI models.

PREMIUM: Australian organisations should consider an AI ethics policy.

Around 8% of participants in the Cisco survey were from Australia, though the study doesn’t break down the above concerns by territory.

Australians more likely to violate data security policies despite data privacy concerns

Other research shows that Australians are particularly sensitive to the way organisations use their data. According to research by Quantum Market Research and Porter Novelli, 74% of Australians are concerned about cybercrime. In addition, 45% are concerned about their financial information being taken, and 28% are concerned about their ID documents, such as passports and driver’s licences (Figure B).

Australians more concerned over financial data than any other personal information.Figure B: Australians more concerned over financial data than any other personal information. Image: Porter Novelli and Quantum Market Research

However, Australians are also twice as likely as the global average to violate data security policies at work.

As Gartner VP Analyst Nader Hanein said, organisations should be deeply concerned with this breach of customer trust because customers will be quite happy to take their wallets and walk.

“The fact is that consumers today are more than happy to cross the road over to the competition and, in some instances, pay a premium for the same service, if that is where they believe their data and their family’s data is best cared for,” Hanein said.

Voluntary regulation in Australian organisations isn’t great for data privacy

Part of the problem is that, in Australia, doing the right thing around data privacy and AI is largely voluntary.

SEE: What Australian IT leaders need to focus on ahead of privacy reforms.

“From a regulatory perspective, most Australian companies are focused on breach disclosure and reporting, given all the high-profile incidents over the past two years. But when it comes to core privacy aspects, there is little requirement on companies in Australia. Main privacy pillars such as transparency, consumer privacy rights and explicit consent are simply missing,” Hanein said.

It is only those Australian organisations that have done business abroad and run into outside regulation that have needed to improve — Hanein pointed to the GDPR and New Zealand’s privacy laws as examples. Other organisations will need to make building trust with their customers an internal priority.

Building trust in data use

While data use in AI might be largely unregulated and voluntary in Australia, there are five things the IT team can – and should – champion across the organisation:

Transparency about data collection and use: Transparency around data collection can be achieved through clear and easy-to-understand privacy policies, consent forms and opt-out options.
Accountability with data governance: Everyone in the organisation should recognise the importance of data quality and integrity in data collection, processing and analysis, and there should be policies in place to reinforce behaviour.
High data quality and accuracy: Data collection and use should be accurate, as misinformation can make AI models unreliable, and that can subsequently undermine trust in data security and management.
Proactive incident detection and response: An inadequate incident response plan can lead to damage to organisational reputation and data.
Customer control over their own data: All services and features that involve data collection should allow the customer to access, manage and delete their data on their own terms and when they want to.

Self-regulation now to prepare for the future

Currently, data privacy law — including data collected and used in AI models — is regulated by old regulations created before AI models were even being used. Therefore, the only regulation that Australian enterprises apply is self-determined.

However, as Gartner’s Hanein said, there is a lot of consensus about the right way forward for the management of data when used in these new and transformative ways.

SEE: Australian organisations to focus on the ethics of data collection and use in 2024.

“Back in February 2023, the Privacy Act Review Report was published with a lot of good recommendations intended to modernise data protection in Australia,” Hanein said. “Seven months later in September 2023, the Federal Government responded. Of the 116 proposals in the original report the government responded favourably to 106.”

For now, some executives and boards may baulk at the idea of self-imposed regulation, but the benefit to this is that an organisation that can demonstrate it is taking these steps will benefit from a greater reputation among customers and be seen as taking their concerns around data use seriously.

Meanwhile, some within the organisation might be concerned that imposing self-regulation might impede innovation. As Hanein said in response to that: “would you have delayed the introduction of seat belts, crumple zones and air bags for fear of having these aspects slow down developments in the automotive industry?”

It is now time for IT professionals to take charge and start bridging that trust gap.

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : TechRepublic – https://www.techrepublic.com/article/australian-organisations-build-trust-consumers-data-ai/

Tags: AustralianOrganisationstechnology
Previous Post

Peugeot E-2008 EV $5000 cashback & Free first 3 scheduled services: exclusive offer at Everything Electric Australia 2024 show

Next Post

Congrats! Sexyy Red Updates Fans From The Hospital Amid Giving Birth (Video)

designing for ‘abundance,’ with ecological landscaper kelly norris – A Way To Garden

Embracing Abundance: Insights from Ecological Landscaper Kelly Norris

June 8, 2025
How to take photos on your phone via remote control – Popular Science

How to take photos on your phone via remote control – Popular Science

June 8, 2025
Opinion | RFK Jr.’s Deadly War on Science – Common Dreams

RFK Jr.’s Dangerous Assault on Science: A Call to Action

June 8, 2025
The Worst Bonne Maman Preserves Flavor Leaves A Lot To Be Desired – Yahoo

The Worst Bonne Maman Preserves Flavor Leaves A Lot To Be Desired – Yahoo

June 8, 2025
D.C. Hosts WorldPride Parade in the Shadow of Trump – The New York Times

Celebrating Love and Unity: D.C. Lights Up for WorldPride Parade Amidst Political Tensions

June 8, 2025
This New England state has the best economy in the country, according to WalletHub – Boston.com

Discover the New England State Boasting the Strongest Economy in the Nation!

June 8, 2025
Ceramic Dalmatian Entertainment is WLAF’s Business of the Week – WLAF

Spotlight on Success: Ceramic Dalmatian Entertainment Shines as This Week’s Featured Business!

June 8, 2025
Billy Joel jokes about aging, cremation after brain disorder diagnosis – Fox News

Billy Joel Shares Hilarious Takes on Aging and Life After a Health Scare

June 8, 2025
Supreme Court restores DOGE’s access to sensitive Social Security data and says it doesn’t have to turn over documents – CNN

Supreme Court Grants DOGE Access to Sensitive Social Security Data, Protects Confidential Documents!

June 8, 2025
Drag racer survives frightening airborne crash at World Wide Technology Raceway – FOX 2

Drag racer survives frightening airborne crash at World Wide Technology Raceway – FOX 2

June 8, 2025

Categories

Archives

June 2025
MTWTFSS
 1
2345678
9101112131415
16171819202122
23242526272829
30 
« May    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (676)
  • Economy (689)
  • Entertainment (21,595)
  • General (15,271)
  • Health (9,731)
  • Lifestyle (693)
  • News (22,149)
  • People (690)
  • Politics (697)
  • Science (15,908)
  • Sports (21,192)
  • Technology (15,675)
  • World (674)

Recent News

designing for ‘abundance,’ with ecological landscaper kelly norris – A Way To Garden

Embracing Abundance: Insights from Ecological Landscaper Kelly Norris

June 8, 2025
How to take photos on your phone via remote control – Popular Science

How to take photos on your phone via remote control – Popular Science

June 8, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version