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24 October 2023
Brewing data insights at Heineken
In this week’s Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting a formal investigation into AWS and Microsoft’s cloud dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
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Features
in this issue
CDO interview: Lalo Luna, global head of strategy and insights, Heineken
by
Mark Samuels
The brewing giant is building a data ecosystem to bring new insights to the business and to make the most of emerging developments in artificial intelligence capabilities
Ofcom cloud report: What interventions could the CMA take against AWS and Microsoft?
by
Caroline Donnelly
Ofcom’s year-long look at the inner workings of the UK cloud market has now drawn to a close, leaving the Competition and Markets Authority left to work out what steps to take to bolster the sector’s competitiveness
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