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For the past few years, I’ve been enjoying FTTP on NBN with Aussie Broadband. I’ve been very happy with their reliable and fast service, while it certainly isn’t the cheapest provider. Today my internet got cheaper with a surprise email from Aussie Broadband informing customers of an upcoming plan change.
The email confirms our current NBN plan, the Home Fast plan which offers 100Mbps down and 20Mbps up, was reduced in cost from $99 to $95. While $4 per month may not be much, seeing service costs reduce is something that’s incredibly rare. Personally, I’m leaning towards upping the plan to the 100/40Mpbs plan which I expect to land fairly close to what we currently pay.
As detailed in the email, NBN’s wholesale pricing has come down, as such Aussie Broadband are passing those savings on to customers, while other Retail Service Providers are making different choices, with some pocketing the difference.
Aussie BB has a great post on SAU, which provides more background on today’s change.
NBN’s Special Access Undertaking (SAU) was established in 2013, when 91% of Australian premises could connect through asymmetric digital subscriber line (ADSL) and Aussie Broadband celebrated connecting their first NBN Point of Interconnect (POI) in regional Victoria.
In an era where more Australians rely on Internet for work, education, and entertainment, its increasingly important to have high-speed, internet plans at affordable prices.
Aussie customers on higher-speed 100/20, 100/40, 250/25, and 1000/50 plans, will enjoy a price reduction come 21 November. These savings have been a result of NBN removing the Connectivity Virtual Circuit (CVC) for these plans. Removing CVC from pricing simplifies how RSPs like Aussie manage the shared resources associated with providing NBN to customers. These changes on higher plans, mean the net wholesale cost to RSPs is lower and Aussie has chosen to pass these through to customers.
Unfortunately, it’s not good news for all. For those on lower 12/1, 25/10, and 50/20 plans, the new wholesale pricing in the SAU means we need to increase the price of these plans by $6 per month.
These plans will still have a CVC charge attached, but now they will be individually charged based on a customer’s usage, rather than pooled to balance higher and lower-end users.
The full email is provided below.
Hi Jason Cartwright,
Your plan price is coming down!
Yep, you read that right – we love passing on the value to our customers and giving them some good news.
From 21 November 2023, your NBN Home Fast (100/20Mbps) Unlimited ($99) plan is coming down to $95.
Why is this happening?
In recent months, you may have heard about the review and variation to NBN’s Special Access Undertaking (SAU).The SAU sets the industry standard for wholesale pricing, including their own structure for NBN plans until 2040.
Throughout the drawn-out process of developing this new SAU, we have been championing our customers, including the need to make high-speed internet more accessible and affordable. NBN’s newly revised SAU supports this, resulting in a reduced cost for our highest speed plans, yours included.
For us, it was a no-brainer to pass the savings onto our customers.
More competitive pricing on higher tier plans allows smaller internet providers, like Aussie Broadband, to continue offering value to our customers. We advocated for this greater competition because we know that that’s what serves all Aussies in the long run. Competition pushes us all to do better for our customers.
If you’d like to know more about the SAU you can read our latest blog post.
What happens next?
Your plan will change automatically from your bill on or after 21 November 2023, and you don’t need to do anything else. Any existing promotions or bundle discounts you may have will be honoured – they will just be deducted from the new plan price.
All of our high-speed plans will come down in price from 21 November 2023; feel free to browse all the plans available to you by having a look in the MyAussie app or on the website. You can select a different plan within MyAussie or by calling our Support team on 1300 880 905 at any time.
Cheers,
The Aussie Broadband team
www.aussiebroadband.com.au
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