* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Sunday, August 31, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Erykah Badu Announces ‘Abi & Alan’ Album With The Alchemist Will Be Delayed – yahoo.com

    Erykah Badu Opens Up About the Delay of Her Highly Anticipated ‘Abi & Alan’ Album with The Alchemist

    If You Needed Some BTS Pics Of The Rock’s Tree Trunk Legs To Spice Up Your Day, We Got ‘Em – yahoo.com

    Need a Boost? Check Out These Epic BTS Shots of The Rock’s Tree Trunk Legs!

    Sabrina Carpenter’s pearl-clutching magic? Humor – CNN

    Sabrina Carpenter’s pearl-clutching magic? Humor – CNN

    South Park Is In Trouble And Needs To Change Course, Fast – yahoo.com

    South Park Faces Major Challenges and Must Adapt Fast to Survive

    ‘Netflix House’ entertainment complexes are coming. Here’s when they open – Los Angeles Times

    Exciting News: Netflix’s House Entertainment Complexes Are Opening Soon!

    ‘Big Brother’s’ Rylie Jeffries Finally Speaks Out on Katherine Woodman Controversy – El Paso Inc.

    Big Brother’s Rylie Jeffries Finally Speaks Out on Katherine Woodman Controversy

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Marvell Technology (MRVL) Loses 18.6% as Growth Outlook Fails to Impress – Yahoo Finance

    Marvell Technology (MRVL) Loses 18.6% as Growth Outlook Fails to Impress – Yahoo Finance

    Propelling solar technology into a perovskite future – CORDIS

    Propelling solar technology into a perovskite future – CORDIS

    13 Top Technology Trends (2025) – Exploding Topics

    13 Game-Changing Technology Trends to Watch in 2025

    Japan’s legacy LCD and chip technology find new home in India – Nikkei Asia

    How Japan’s Breakthrough LCD and Chip Technologies Are Driving Innovation in India

    ITSWC 2025: Thursday sessions guide – Traffic Technology Today

    Your Ultimate Guide to Thursday Sessions at ITSWC 2025

    MC Machinery Technology Summit Showcases Manufacturing Innovations – Modern Machine Shop

    MC Machinery Technology Summit Unveils Cutting-Edge Manufacturing Innovations

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Erykah Badu Announces ‘Abi & Alan’ Album With The Alchemist Will Be Delayed – yahoo.com

    Erykah Badu Opens Up About the Delay of Her Highly Anticipated ‘Abi & Alan’ Album with The Alchemist

    If You Needed Some BTS Pics Of The Rock’s Tree Trunk Legs To Spice Up Your Day, We Got ‘Em – yahoo.com

    Need a Boost? Check Out These Epic BTS Shots of The Rock’s Tree Trunk Legs!

    Sabrina Carpenter’s pearl-clutching magic? Humor – CNN

    Sabrina Carpenter’s pearl-clutching magic? Humor – CNN

    South Park Is In Trouble And Needs To Change Course, Fast – yahoo.com

    South Park Faces Major Challenges and Must Adapt Fast to Survive

    ‘Netflix House’ entertainment complexes are coming. Here’s when they open – Los Angeles Times

    Exciting News: Netflix’s House Entertainment Complexes Are Opening Soon!

    ‘Big Brother’s’ Rylie Jeffries Finally Speaks Out on Katherine Woodman Controversy – El Paso Inc.

    Big Brother’s Rylie Jeffries Finally Speaks Out on Katherine Woodman Controversy

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    Marvell Technology (MRVL) Loses 18.6% as Growth Outlook Fails to Impress – Yahoo Finance

    Marvell Technology (MRVL) Loses 18.6% as Growth Outlook Fails to Impress – Yahoo Finance

    Propelling solar technology into a perovskite future – CORDIS

    Propelling solar technology into a perovskite future – CORDIS

    13 Top Technology Trends (2025) – Exploding Topics

    13 Game-Changing Technology Trends to Watch in 2025

    Japan’s legacy LCD and chip technology find new home in India – Nikkei Asia

    How Japan’s Breakthrough LCD and Chip Technologies Are Driving Innovation in India

    ITSWC 2025: Thursday sessions guide – Traffic Technology Today

    Your Ultimate Guide to Thursday Sessions at ITSWC 2025

    MC Machinery Technology Summit Showcases Manufacturing Innovations – Modern Machine Shop

    MC Machinery Technology Summit Unveils Cutting-Edge Manufacturing Innovations

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Technology

Safaricom under pressure for conflicting explanations over two-hour internet outage in Kenya

June 28, 2024
in Technology
Safaricom under pressure for conflicting explanations over two-hour internet outage in Kenya
Share on FacebookShare on Twitter

Kenyan telecoms giant Safaricom has come under pressure after it released conflicting statements on a nationwide internet outage on Tuesday. The disruption lasted over two hours and coincided with countrywide protests over the now-withdrawn 2024 Finance Bill. 

On Tuesday night, Safaricom reported an internet outage due to a problem with one of its underground cables. However, internet observatory platform Netblocks disputed this claim, stating no evidence of physical cable damage. Major undersea cable companies serving East Africa, including TEAMs, SEACOM, and Eassy, also didn’t report service disruptions on their cables.

The company’s CEO, Peter Ndegwa, later claimed the entire telco industry was affected. However, other internet service providers in the region did not announce the outage, save for Airtel Kenya, which said that its services were intermittent but not completely unavailable. Customers were surprised by how quickly Safaricom fixed the outage, considering undersea cable cuts usually take days or weeks to identify and repair. 

Telecom companies often have built-in redundancies to handle outages. Safaricom might have been able to reroute traffic through alternative channels while they diagnosed the main problem, which would explain why services were available after a short period

Safaricom’s internet disruption irked customers and some of its biggest creative partners, including social media influencers. Tens of them, including former rugby player and chef Ombachi Dennis, cut ties with the company. “I won’t be working with you, as your values are not aligned with mine,” Ombachi posted on X.

Some Safaricom customers also started selling their shares. The telco’s share price has dipped 3.6% today and is currently selling at KES 17.00 ($0.13).

“For the first time, Safaricom is in a real panic; there is no traditional arrogance,” a social media user noted on X. 

The outage became a public relations nightmare for the operator, with over 27 million monthly active mobile data users in Kenya. The telco’s CEO, Peter Ndegwa, “sincerely apologised” for the outage in a statement on X.

In 2022, Kenya’s ICT regulator, the Communications Authority (CA), issued new guidelines that mandated customer compensation (airtime equivalent) during network outages, except for disruptions from scheduled maintenance, natural disasters, or accidental damage. Considering the outage arose from accidental damage, per Safaricom, it is unlikely the affected customers will be compensated. 

Get the best African tech newsletters in your inbox

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : TechCabal – https://techcabal.com/2024/06/27/safaricom-internet-outage-kenya/

Tags: pressureSafaricomtechnology
Previous Post

Using PayPal mobile money service with MPESA in 2024

Next Post

Kano is becoming one of Nigeria’s biggest startup cities

While Trump Rattles the World, China Basks in the Limelight – The Wall Street Journal

While Trump Rattles the World, China Basks in the Limelight – The Wall Street Journal

August 31, 2025

Economists Raise Red Flags: Alarming Warning Signs Emerge Across the Economy

August 31, 2025
Erykah Badu Announces ‘Abi & Alan’ Album With The Alchemist Will Be Delayed – yahoo.com

Erykah Badu Opens Up About the Delay of Her Highly Anticipated ‘Abi & Alan’ Album with The Alchemist

August 31, 2025
Coach Prime 2.0: What’s next for Deion and the Buffaloes – ESPN

Coach Prime 2.0: What’s Next for Deion Sanders and the Buffaloes?

August 31, 2025
How to Reclaim a Politics of Unity – Wake Up To Politics

How to Reclaim Unity in Politics and Ignite Genuine Change

August 31, 2025

Arthur Garrett Reveals a Captivating Lesson on Ecology from His Fishpond

August 31, 2025
Scientists discover armored “goblin monster” in prehistoric Utah – ScienceDaily

Scientists Discover Armored “Goblin Monster” Buried in Prehistoric Utah

August 31, 2025
Space 4 All STEM Day: Where the mind’s eye and science come together – Bay News 9

Space 4 All STEM Day: Where the mind’s eye and science come together – Bay News 9

August 31, 2025
Lifestyle Communities Ltd (ASX:LIC) Full Year 2025 Earnings Call Highlights: Navigating … – Yahoo Finance

Lifestyle Communities Ltd (ASX:LIC) Full Year 2025 Earnings Call Highlights: Navigating … – Yahoo Finance

August 31, 2025
Marvell Technology (MRVL) Loses 18.6% as Growth Outlook Fails to Impress – Yahoo Finance

Marvell Technology (MRVL) Loses 18.6% as Growth Outlook Fails to Impress – Yahoo Finance

August 31, 2025

Categories

Archives

August 2025
MTWTFSS
 123
45678910
11121314151617
18192021222324
25262728293031
« Jul    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (799)
  • Economy (818)
  • Entertainment (21,698)
  • General (16,776)
  • Health (9,859)
  • Lifestyle (832)
  • News (22,149)
  • People (819)
  • Politics (826)
  • Science (16,028)
  • Sports (21,316)
  • Technology (15,798)
  • World (799)

Recent News

While Trump Rattles the World, China Basks in the Limelight – The Wall Street Journal

While Trump Rattles the World, China Basks in the Limelight – The Wall Street Journal

August 31, 2025

Economists Raise Red Flags: Alarming Warning Signs Emerge Across the Economy

August 31, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version