* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Sunday, June 22, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Netflix unveils Dallas immersive venue for fans of hit shows like ‘Squid Game,’ ‘Stranger Things’ – Houston Chronicle

    Step Inside Netflix’s New Dallas Immersive Experience Featuring Hits Like ‘Squid Game’ and ‘Stranger Things

    ‘Puttin’ on the Ritz’: Civic Players bring ‘Young Frankenstein’ to life – Yahoo

    Civic Players Deliver a Hilarious and Unforgettable Performance of ‘Young Frankenstein

    ‘Wheel of Fortune’: Amputee Wins $60,000 After Breaking Incredible ‘Curse’ – Hastings Tribune

    Wheel of Fortune’ Amputee Breaks Incredible ‘Curse’ to Win $60,000!

    North Star Sports & Entertainment Network: Coming soon – KTTC News

    North Star Sports & Entertainment Network: Coming soon – KTTC News

    Safety concerns in Deep Ellum create apprehension as the entertainment district gains visitors – CBS News

    Safety Concerns Surge Amid Deep Ellum’s Booming Popularity and Growing Crowds

    Elisabeth Moss’ ‘Handmaid’s Tale’ Emmy chances, by the numbers – Yahoo

    Elisabeth Moss’ ‘Handmaid’s Tale’ Emmy chances, by the numbers – Yahoo

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    How AI can help make cities work better for residents – MIT Technology Review

    How AI can help make cities work better for residents – MIT Technology Review

    Tech Champions with Leo Bletnitsky of Healthy Technology Solutions – Buzz Media Group

    Meet Tech Champion Leo Bletnitsky of Healthy Technology Solutions

    Crypto’s true revolution is about humanity, not technology – Cointelegraph

    Crypto’s Real Revolution: Transforming Humanity Beyond Technology

    $1 Billion Problem: New Technology Could Save Your Daily Cup of Coffee – SciTechDaily

    The $1 Billion Challenge: How New Technology Could Rescue Your Daily Cup of Coffee

    Canada’s construction industry gets serious about investing in technology as pressure mounts to do more with less – Yahoo Finance

    Canada’s Construction Industry Accelerates Tech Investments to Overcome Growing Challenges and Boost Efficiency

    Workforce Technology Eases Staffing Shortages in Rural Health Care – AJMC

    Workforce Technology Eases Staffing Shortages in Rural Health Care – AJMC

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Netflix unveils Dallas immersive venue for fans of hit shows like ‘Squid Game,’ ‘Stranger Things’ – Houston Chronicle

    Step Inside Netflix’s New Dallas Immersive Experience Featuring Hits Like ‘Squid Game’ and ‘Stranger Things

    ‘Puttin’ on the Ritz’: Civic Players bring ‘Young Frankenstein’ to life – Yahoo

    Civic Players Deliver a Hilarious and Unforgettable Performance of ‘Young Frankenstein

    ‘Wheel of Fortune’: Amputee Wins $60,000 After Breaking Incredible ‘Curse’ – Hastings Tribune

    Wheel of Fortune’ Amputee Breaks Incredible ‘Curse’ to Win $60,000!

    North Star Sports & Entertainment Network: Coming soon – KTTC News

    North Star Sports & Entertainment Network: Coming soon – KTTC News

    Safety concerns in Deep Ellum create apprehension as the entertainment district gains visitors – CBS News

    Safety Concerns Surge Amid Deep Ellum’s Booming Popularity and Growing Crowds

    Elisabeth Moss’ ‘Handmaid’s Tale’ Emmy chances, by the numbers – Yahoo

    Elisabeth Moss’ ‘Handmaid’s Tale’ Emmy chances, by the numbers – Yahoo

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology
    How AI can help make cities work better for residents – MIT Technology Review

    How AI can help make cities work better for residents – MIT Technology Review

    Tech Champions with Leo Bletnitsky of Healthy Technology Solutions – Buzz Media Group

    Meet Tech Champion Leo Bletnitsky of Healthy Technology Solutions

    Crypto’s true revolution is about humanity, not technology – Cointelegraph

    Crypto’s Real Revolution: Transforming Humanity Beyond Technology

    $1 Billion Problem: New Technology Could Save Your Daily Cup of Coffee – SciTechDaily

    The $1 Billion Challenge: How New Technology Could Rescue Your Daily Cup of Coffee

    Canada’s construction industry gets serious about investing in technology as pressure mounts to do more with less – Yahoo Finance

    Canada’s Construction Industry Accelerates Tech Investments to Overcome Growing Challenges and Boost Efficiency

    Workforce Technology Eases Staffing Shortages in Rural Health Care – AJMC

    Workforce Technology Eases Staffing Shortages in Rural Health Care – AJMC

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Technology

ServiceNow is developing AI through mix of building, buying and partnering

March 20, 2024
in Technology
ServiceNow is developing AI through mix of building, buying and partnering
Share on FacebookShare on Twitter

Every enterprise software company out there is working to bring more workflow automation and AI to the platform. ServiceNow has been on this journey for some time now, and given the kind of data it collects via interactions on its platform, it’s building more refined models.

Part of the shift to AI comes internally by building, some via acquisitions and some from partnering widely, says SVP of corporate business development Philip Kirk. But whatever the source, it’s all in service building a stronger platform, he says.

“It is kind of three dimensional chess right now to figure out whether to build, buy or partner. I think the biggest thing that we try to prioritize is how we can make decisions that are in the long-term best interest of our customers, and that differentiate us from what we know we’re world-class at, which is enterprise automation in our platform,” Kirk told TechCrunch.

Lara Greden, an analyst at IDC who covers ServiceNow, says going beyond building is a big part of every company’s strategy when it comes to AI. “Acquisition and strategic partnerships are an essential element of corporate strategy in the AI era,” Greden told TechCrunch.

“Like other major waves of technology innovation, breakthrough capabilities in generative AI are coming through entities that have laser-focused on the tech itself, in other words: startups. ServiceNow’s acquisition strategy has been in line with our expectations for being a leader in accelerating value from generative AI.”

ServiceNow has built on that in its latest releases, dubbed Washington DC. The company has embraced generative AI in a way that makes sense in the context of the information that the platform monitors and collects, says Jeremy Barnes, VP of AI products at ServiceNow, who came to the company when it acquired his previous one, Element AI, at the end of 2020. That means providing the kind of features for customers looking to take advantage of generative AI in a customer service context without having to build it themselves.

“And so if you look at what’s coming up in the Washington release, we provide all kinds of features that companies would not have really gone out and built, or people who want to develop AI projects would not have been able to pull together proof of concept, and us building it in the platform for them just makes total sense,” he said.

Keith Kirkpatrick, an analyst at the Futurum Group, says ServiceNow is making it easier for people who have some domain knowledge to build things like intelligent workflows without bringing in a developer or workflow expert.

“ServiceNow’s focus has been on integrating generative AI to improve entire workflows, not just single processes or tasks. This is a critical point of differentiation for them, as it allows for intelligent automation of multi-step processes that once required a significant amount of effort and switching between applications to complete,” Kirkpatrick said.

Virtual agents or AI agents are also taking center stage in this release, which would make sense given ServiceNow’s capabilities helping answer customer questions and complete tasks. And just as ServiceNow is building AI capabilities for its customers, it’s working with partners where it makes sense and it’s outside of their areas of expertise, Greden said

“The company’s focus on the conversational capabilities in Virtual Agent is important because getting conversational generative AI right offers significant potential for ROI for end customers. However, getting it right is not easy,” she said. “That’s one reason platform vendors are strategic partners of choice to organizations in the AI era, because they can take on the data science work of getting the technology to work and work well. They also play an important role in guiding customers with best practices around data governance and control.”

The Washington release is available starting on Wednesday for all ServiceNow customers.

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : TechCrunch – https://techcrunch.com/2024/03/20/servicenow-is-developing-ai-through-mix-of-building-buying-and-partnering/

Tags: DevelopingServiceNowtechnology
Previous Post

Watchworthy will now tell you which streaming services to cancel and which to keep

Next Post

India mandates government fact-checking of online content on official matters

What role will Pope Leo XIV play in the future of Laudato Si’ ecological action? – National Catholic Reporter

What role will Pope Leo XIV play in the future of Laudato Si’ ecological action? – National Catholic Reporter

June 22, 2025
Opinion: What if MAGA Has a Point About Science? – Undark Magazine

What If MAGA Is Right About Science?

June 22, 2025
Are We Ready To Redefine the Second? Scientists Just Took a Major Step – SciTechDaily

Are We Ready to Redefine the Second? Scientists Achieve a Groundbreaking Breakthrough

June 22, 2025
What’s your ‘biological age’? And here’s how to lower it… – BreakingNews.ie

What’s your ‘biological age’? And here’s how to lower it… – BreakingNews.ie

June 22, 2025
Club World Cup trophy won’t make up for last season – Guardiola – BBC

Guardiola: Club World Cup Trophy Can’t Erase Last Season’s Disappointment

June 22, 2025
Russia’s Economy Minister Warns of Looming Recession – The Moscow Times

Russia’s Economy Minister Warns of an Imminent Recession

June 22, 2025
Governor Ferguson appoints a new director for the Health Care Authority – KIMA

Governor Ferguson Appoints Dynamic New Leader to Head Health Care Authority

June 22, 2025
‘Sleeping giant’: Jewish Voters Unite pushes NY Jews to flex political power – JNS.org

Sleeping Giant Awakens: How Jewish Voters Are Uniting to Flex Political Power in New York

June 22, 2025
How AI can help make cities work better for residents – MIT Technology Review

How AI can help make cities work better for residents – MIT Technology Review

June 22, 2025
Angel Reese Has No Words After Another Blowout Loss – Yahoo Sports

Angel Reese Left Speechless After Another Crushing Defeat

June 22, 2025

Categories

Archives

June 2025
MTWTFSS
 1
2345678
9101112131415
16171819202122
23242526272829
30 
« May    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (697)
  • Economy (711)
  • Entertainment (21,611)
  • General (15,509)
  • Health (9,752)
  • Lifestyle (716)
  • News (22,149)
  • People (714)
  • Politics (718)
  • Science (15,930)
  • Sports (21,207)
  • Technology (15,696)
  • World (691)

Recent News

What role will Pope Leo XIV play in the future of Laudato Si’ ecological action? – National Catholic Reporter

What role will Pope Leo XIV play in the future of Laudato Si’ ecological action? – National Catholic Reporter

June 22, 2025
Opinion: What if MAGA Has a Point About Science? – Undark Magazine

What If MAGA Is Right About Science?

June 22, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version