TuneTalk unveils Pek Epik plans: filled with hidden terms in every plan

With 5G now available on every telco, TuneTalk, the AirAsia owned MVNO that operates under the Celcom network, has launched its new Pek Epik plans with an attractive and low monthly subscription price, starting from RM20/month up to RM50/month, they all come with a Fair Usage Policy and not as straightforward as you think, which we will have all the details explained below.

For RM20/month with a 30-day validity, the EpikCall 20 plan gives you unlimited calls, and 10GB of 4G quota that can be used for mobile hotspot, while it offers unlimited data for WhatsApp, WeChat and Google Maps, which will save you the hassle should you fully exhaust the quota before the month ends, as you can still access these essential apps if you hadn’t had time to purchase any data addons.

However, notice the above screenshot that there is an ‘i’ legend next to the 10GB Internet word, when you hover your cursor over it, it says that YouTube and Netflix streaming will be limited to SD (Standard Definition) instead of HD, which is a big red flag considering 10GB isn’t a lot of data to begin with.

Moving on, we have the next tier that costs RM35/month, the Epik 35 will offer unlimited calls, 30GB of 4G internet quota and 5GB of dedicated quota for mobile hotspot. Interestingly, with just a RM15 topup, not only the SD streaming limitation is removed, you also get unlimited data for social, chat and video apps, and yes, you can stream HD in Netflix and YouTube.

Unfortunately, there’s no way to addon a 5G booster of sorts if you want to get on the fast lane with this plan.

Finally, we are getting 5G enabled on this plan that cost RM45/month, but again, what boggles users is that the “Unlimited” 5G Internet is limited to just 70GB of quota and a 100Mbps speed cap, which is hardly ‘unlimited’, while you get 30GB of 4G quota that can be used for mobile hotspot.

Interestingly, TuneTalk doesn’t offer unlimited data for social, chat and video apps like you do on the Epik 35 plan, that’s a huge compromise for getting 5G.

The flagship plan of the Pek Epik will cost RM50/month, and while it seems like a great deal that you are getting unlimited calls and 500GB of quota for cheap, you are unfortunately limited to just 4G connectivity with 6 Mbps of capped speed that supports HD streaming, you also get a puny 5GB dedicated quota for mobile hotspot.

Plans / Passes SMS Keyword (month) Data Quota Speed Calls Validity On Net Off Net EpikCall 20 EPIKCALL20 10GB
(4G) Hi-Speed UNL UNL 30 Epik 35 EPIK35 30GB
(4G) Hi-Speed UNL UNL 30 Epik5G 45
(promo) EPIK5G45 70GB
(5G), 30GB
(4G) 5G (100Mbps)
4G (Hi-Speed) UNL UNL 30 Epik 50
(Limited Time Promo) EPIK50 500GB
(4G) 6Mbps UNL UNL 30

While we do respect that every telco and MVNO has the right to offer any plans, TuneTalk’s Pek Epik plans are filled with way too many hidden fair usage policy that we recommend you fully understand them before you sign up for it, you can head here to learn more.