* . *
  • About
  • Advertise
  • Privacy & Policy
  • Contact
Sunday, July 27, 2025
Earth-News
  • Home
  • Business
  • Entertainment
    Top 5 entertainment news: Sandeep Reddy Vanga regrets trimming Animal’s runtime by 7-8 minutes, Akshay Ku – Times of India

    Top 5 Entertainment Highlights: Sandeep Reddy Vanga Reveals Why He Trimmed Animal’s Runtime by 7-8 Minutes, Plus Akshay Ku Updates

    Cote de Pablo reveals how Michael Weatherly used his soap opera roots to put her at ease in “NCIS” love scene – yahoo.com

    Cote de Pablo Reveals How Michael Weatherly’s Soap Opera Background Made Their “NCIS” Love Scene Easier

    City of Pelham announces entertainment district plans for former Oak Mountain Amphitheatre site – WVTM

    Pelham Unveils Exciting New Entertainment District Plans for Former Oak Mountain Amphitheatre Site

    Black Box Players presents ‘The Three Musketeers’ – CBS 19 News

    Experience the Adventure: Black Box Players Bring ‘The Three Musketeers’ to Life!

    AP Entertainment SummaryBrief at 1:51 p.m. EDT – Channel 3000

    Entertainment Highlights: Key Updates You Can’t Miss

    ‘Devil Wears Prada 2’ casts Anne Hathaway’s love interest replacing Adrian Grenier’s Nate – Entertainment Weekly

    Devil Wears Prada 2′ Casts New Love Interest for Anne Hathaway, Replacing Adrian Grenier’s Nate

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology

    Eagle Unveils Revolutionary X-Ray Technology at Pack Expo

    Validea’s Top Information Technology Stocks Based On Peter Lynch – 7/25/2025 – Nasdaq

    Validea’s Top Information Technology Stocks Based On Peter Lynch – 7/25/2025 – Nasdaq

    WhoFi: New surveillance technology can track people by how they disrupt Wi-Fi signals – Tech Xplore

    WhoFi: New surveillance technology can track people by how they disrupt Wi-Fi signals – Tech Xplore

    Google Cloud Announced as a Key Technology Partner for Odoo Connect 2025 in San Francisco – GlobeNewswire

    Google Cloud Announced as a Key Technology Partner for Odoo Connect 2025 in San Francisco – GlobeNewswire

    Behind the Screens: The Impact of Technology on Real Estate – TRREB

    Behind the Screens: How Technology is Transforming the Future of Real Estate

    Sustainserv and Palau Announce Technology Partnership to Leverage Innovative AI Platform to Advance Sustainability Reporting – Business Wire

    Sustainserv and Palau Team Up to Transform Sustainability Reporting with Breakthrough AI Technology

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
  • Home
  • Business
  • Entertainment
    Top 5 entertainment news: Sandeep Reddy Vanga regrets trimming Animal’s runtime by 7-8 minutes, Akshay Ku – Times of India

    Top 5 Entertainment Highlights: Sandeep Reddy Vanga Reveals Why He Trimmed Animal’s Runtime by 7-8 Minutes, Plus Akshay Ku Updates

    Cote de Pablo reveals how Michael Weatherly used his soap opera roots to put her at ease in “NCIS” love scene – yahoo.com

    Cote de Pablo Reveals How Michael Weatherly’s Soap Opera Background Made Their “NCIS” Love Scene Easier

    City of Pelham announces entertainment district plans for former Oak Mountain Amphitheatre site – WVTM

    Pelham Unveils Exciting New Entertainment District Plans for Former Oak Mountain Amphitheatre Site

    Black Box Players presents ‘The Three Musketeers’ – CBS 19 News

    Experience the Adventure: Black Box Players Bring ‘The Three Musketeers’ to Life!

    AP Entertainment SummaryBrief at 1:51 p.m. EDT – Channel 3000

    Entertainment Highlights: Key Updates You Can’t Miss

    ‘Devil Wears Prada 2’ casts Anne Hathaway’s love interest replacing Adrian Grenier’s Nate – Entertainment Weekly

    Devil Wears Prada 2′ Casts New Love Interest for Anne Hathaway, Replacing Adrian Grenier’s Nate

  • General
  • Health
  • News

    Cracking the Code: Why China’s Economic Challenges Aren’t Shaking Markets, Unlike America’s” – Bloomberg

    Trump’s Narrow Window to Spread the Truth About Harris

    Trump’s Narrow Window to Spread the Truth About Harris

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    Israel-Gaza war live updates: Hamas leader Ismail Haniyeh assassinated in Iran, group says

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    PAP Boss to Niger Delta Youths, Stay Away from the Protest

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Court Restricts Protests In Lagos To Freedom, Peace Park

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Fans React to Jazz Jennings’ Inspiring Weight Loss Journey

    Trending Tags

    • Trump Inauguration
    • United Stated
    • White House
    • Market Stories
    • Election Results
  • Science
  • Sports
  • Technology

    Eagle Unveils Revolutionary X-Ray Technology at Pack Expo

    Validea’s Top Information Technology Stocks Based On Peter Lynch – 7/25/2025 – Nasdaq

    Validea’s Top Information Technology Stocks Based On Peter Lynch – 7/25/2025 – Nasdaq

    WhoFi: New surveillance technology can track people by how they disrupt Wi-Fi signals – Tech Xplore

    WhoFi: New surveillance technology can track people by how they disrupt Wi-Fi signals – Tech Xplore

    Google Cloud Announced as a Key Technology Partner for Odoo Connect 2025 in San Francisco – GlobeNewswire

    Google Cloud Announced as a Key Technology Partner for Odoo Connect 2025 in San Francisco – GlobeNewswire

    Behind the Screens: The Impact of Technology on Real Estate – TRREB

    Behind the Screens: How Technology is Transforming the Future of Real Estate

    Sustainserv and Palau Announce Technology Partnership to Leverage Innovative AI Platform to Advance Sustainability Reporting – Business Wire

    Sustainserv and Palau Team Up to Transform Sustainability Reporting with Breakthrough AI Technology

    Trending Tags

    • Nintendo Switch
    • CES 2017
    • Playstation 4 Pro
    • Mark Zuckerberg
No Result
View All Result
Earth-News
No Result
View All Result
Home Business

4 Surefire Ways to Be Exceptional With Your Customer Care

November 7, 2023
in Business
4 Surefire Ways to Be Exceptional With Your Customer Care
Share on FacebookShare on Twitter

Opinions expressed by Entrepreneur contributors are their own.

I grew up slinging dishes and, at one point, was a server at the coolest Mexican restaurant in town. Anyone who was or is a server knows that the nicer you are to customers, the bigger your tips. But you may not realize that you can take that lesson into the business world, too. Hello, retention.

In my experience, half the battle is being exceptional in your communication approach, like asking your customers proactively how things are going, reaching out to see what goals on their side are being met or even simply sending a note of appreciation. The list goes on as to how you can put the KIND (“K” for short) in customer care. Check out my tips on getting “tips” in business.

Related: We Need to Stop Sucking at Customer Service

The white-glove approach

Today, good customer service is expected. You need far more than that to make your business stand out and retain customers. That’s why I teach my staff about the white-glove approach, where you go a step (ideally, multiple steps) above good customer service to surpass expectations by prioritizing their needs, personalizing their experiences and being dedicated to their success.

What’s the key here? That you truly care about your customers, of course! And how do we show that at my PR agency? By being kind. Seems simple, right? But you’d be surprised how few businesses put it into practice.

Four ways kindness can tip the scale with customers

Being “kind” is defined as displaying a sympathetic or helpful nature. It’s not something you necessarily associate with the business world, but remember, at the end of the day, your clients are people, too. At our core, we all share basic human needs: connection and significance (feeling valued). It’s not sappy; it’s science, and trust me, infusing kindness into your interactions with customers can make such a difference. In business terms, it’s 100% ROI because it costs you nothing but will pay dividends. Here are four ways to put the “K” in customer care.

1. Send thank-you notes

This doesn’t have to be anything fancy — the thought truly counts. So whether you handwrite a thank-you card and (gasp!) mail it or send an email or text, a simple thank-you showing appreciation for their business and your working relationship will go a long way.

Even better, send it at an unexpected time, not just during the holidays, when everyone does the same. It will stand out and mean so much more.

Related: Handwritten Thank You Notes Matter More Than Ever. Here’s Why.

2. Check in regularly

Whether daily, weekly or monthly, let your customers know how their projects are progressing and what your team is currently doing for them. And make sure to highlight successes. A little bragging never hurt — in the proper context, of course!

I also like to use these check-ins to personalize the customer experience by asking how often my customers want updates and through what means: calls, emails, Zoom, full reports or a combination of these.

Some customers are hands-off, and some want to know every detail, so this act of kindness not only gives me a means to connect with them regularly but to do so in a way that values their preferences.

Related: Use This Secret Customer Service Technique to Boost Your Customer Retention and Loyalty

3. Listen to them

I’d say a key to the point above on asking your customer’s check-in preferences is that it only works if you listen to them! Again, it sounds obvious, but admittedly, this is a hard one for me. Not that I don’t want to listen, but I’m a natural talker and really love connecting with my customers.

On the one hand, this is a competitive advantage because it’s actually part of our mission to be an extension of our customer team. But on the other, taking a step back and really listening to your customers about what they need and want is powerful. Then closing that circle to offer those things in your own service language is really the epitome of customer care.

4. Remember the little things

You expect your family and friends to remember important dates and favorite things. But when a vendor does it, wow! I can probably count on two hands the number of times this has happened to me as a customer myself, but the fact that I remember those incidents speaks volumes. As does the fact that it makes me want to work with those people even more because they care!

Related: How to Grow Your Business — Even When You Have No Idea What You’re Doing

Beyond that, simple kindnesses like opening the door if you’re together in person, asking how their vacation went or inquiring about their plans for the weekend make a huge impact on a personal (yet still professional) level. And, hey, I’m not above having a cheat sheet on each customer — their kids’ names, the breed of their pet dog, their favorite things — for reference!

The point is, the little ways we can show kindness not only have your customers liking you more, but they can breathe a bit easier. Because if you care enough to remember, you certainly have their back with the projects they’ve entrusted to you, making them want to continue the working relationship. Customer loyalty for the win!

>>> Read full article>>>
Copyright for syndicated content belongs to the linked Source : Entrepreneur.com – https://www.entrepreneur.com/growing-a-business/4-ways-to-kindness-can-tip-the-scale-with-customers/459637

Tags: businessExceptionalSurefire
Previous Post

Euro Zone Sentix Index Signals Tentative Economic Optimism

Next Post

No One’s Been This Pumped for a Keynote Since Steve Jobs Launched the iPhone

Energy landscapes direct the movement preferences of elephants – besjournals

Energy landscapes direct the movement preferences of elephants – besjournals

July 27, 2025
At United Nations Summer Program, Computer Science Student Examines AI Ethics – Georgetown University

At United Nations Summer Program, Computer Science Student Examines AI Ethics – Georgetown University

July 27, 2025
Return of wolves to Yellowstone has led to a surge in aspen trees unseen for 80 years – Live Science

Wolves’ Return to Yellowstone Sparks Unprecedented Aspen Tree Boom After 80 Years

July 27, 2025
‘Bluey’ Is Growing Up: BBC Plots All-Ages Expansion For The Franchise As A Full-Fledged Lifestyle Brand – Cartoon Brew

‘Bluey’ Is Growing Up: BBC Plots All-Ages Expansion For The Franchise As A Full-Fledged Lifestyle Brand – Cartoon Brew

July 27, 2025
Katie Ledecky, Summer McIntosh and a race for the ages at World Swimming Championships – NBC Sports

Katie Ledecky and Summer McIntosh Ignite an Epic Showdown at the World Swimming Championships

July 27, 2025
5 ways Trump has shaped the economy in 6 months – The Hill

5 Game-Changing Ways Trump Transformed the Economy in Just 6 Months

July 27, 2025
Flutter Entertainment Announces Pricing Of $1.272 Bln Of Additional Senior Secured Notes Due 2031 – Nasdaq

Flutter Entertainment Raises $1.27 Billion in Major Senior Secured Notes Offering Due 2031

July 27, 2025
KFF Health Tracking Poll: Public Views on Recent Tax and Budget Legislation – KFF

How the Public Really Feels About the Latest Tax and Budget Changes

July 27, 2025
Dollar falls against yen as markets weigh new trade deal, Japanese politics – Reuters

Dollar falls against yen as markets weigh new trade deal, Japanese politics – Reuters

July 27, 2025
Clinch County Schools prepare for students’ return with new policies, technology – WALB

Clinch County Schools Prepare for Students’ Return with Exciting New Policies and Cutting-Edge Technology

July 27, 2025

Categories

Archives

July 2025
MTWTFSS
 123456
78910111213
14151617181920
21222324252627
28293031 
« Jun    
Earth-News.info

The Earth News is an independent English-language daily published Website from all around the World News

Browse by Category

  • Business (20,132)
  • Ecology (741)
  • Economy (765)
  • Entertainment (21,645)
  • General (16,133)
  • Health (9,803)
  • Lifestyle (773)
  • News (22,149)
  • People (767)
  • Politics (774)
  • Science (15,980)
  • Sports (21,262)
  • Technology (15,746)
  • World (748)

Recent News

Energy landscapes direct the movement preferences of elephants – besjournals

Energy landscapes direct the movement preferences of elephants – besjournals

July 27, 2025
At United Nations Summer Program, Computer Science Student Examines AI Ethics – Georgetown University

At United Nations Summer Program, Computer Science Student Examines AI Ethics – Georgetown University

July 27, 2025
  • About
  • Advertise
  • Privacy & Policy
  • Contact

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

No Result
View All Result

© 2023 earth-news.info

Go to mobile version