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A massive IT outage affecting Microsoft systems is wreaking havoc on companies worldwide grounding flights, disrupting contactless payments and affecting broadcasters including Sky News.
09:43, Fri, Jul 19, 2024 | UPDATED: 09:46, Fri, Jul 19, 2024
Microsoft down: Sky News goes off-air amidst global outage
A major software outage linked to a Microsoft update has wrought havoc for businesses worldwide, with many flights grounded and patients left unable to get GP appointments.
The widespread network issue has impacted media organisations including Sky News, banks, contactless payments, airlines and other industries.
Microsoft 365 said in a statement: “Our services are still seeing continuous improvements while we continue to take mitigation actions,” they said on X this morning, adding: “We still expect that users will continue to see gradual relief as we continue to mitigate the issue.”
The outage appears to have come about due to an issue with cybersecurity software firm Crowdstrike. On Friday, the tech firm said it had received “widespread reports of BSODs on Windows hosts”.
BSODs or “blue screens of death” commonly describe a system crash on Microsoft’s Windows.
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10 mins ago09:43 Aurora Bosotti
What has caused global IT outage? Everything we know so far
IT systems across the globe have been thrown into chaos following a major worldwide network outage.
Cyber security firm Crowdstrike has identified an issue with “content deployment” and is frantically trying to develop a workaround for affected users.
The network issue is understood to be affecting Windows PCs and has disrupted operations at several large corporations in the UK, including Sky News, Thameslink and The London Stock Exchange.
READ MORE
13 mins ago09:40 Aurora Bosotti
Who is Crowdstrike? £80bn global security company behind worldwide IT outage
Crowdstrike, the company named in relation to an outage impacting Microsoft users around the globe, is a tech giant believed to be worth more than £80 billion.
The precise cause, exact nature and scale of the outage were unclear, with Microsoft appearing to suggest in its X posts that the situation was improving.
However, escalating outages were still being reported around the world hours later.
READ MORE
25 mins ago09:28 Chris Samuel
Solihull Healthcare Partnership reports ‘national issue’ with clinical computer system
Solihull Healthcare Partnership in the West Midlands said there is a “national issue” with EMIS Web, the clinical computer system.
Writing on X, it said: “Unfortunately there is a national issue with EMIS Web – our clinical computer system.
“This will affect our ability to book/consult with patients this morning. We will update patients when we can. We apologise for the disruption.”
27 mins ago09:26 Chris Samuel
‘Passengers may experience some delays’, Gatwick Airport
London Gatwick airport has said “passengers may experience some delays” due to the global outage.
On X, formerly Twitter, the airport posted: “We are affected by the global Microsoft issues, so passengers may experience some delays while checking in and passing through security.
“Passengers should still arrive for their normal check-in time.
“We apologise for any inconvenience and are working to resolve the issue as quickly as possible.”
28 mins ago09:25 Chris Samuel
Bristol Water experiencing ‘company-wide IT issues’
Bristol Water said it is experiencing company wide IT issues but the billing department remains operating.
On X, formerly Twitter, the company posted: “Please be aware we are experiencing company wide IT Issues – we are still able to take emergency calls at this time.
“At the moment the billing department remain operating as usual.“Sorry for any inconvenience, we are working on getting back to normal as soon as possible.”
33 mins ago09:20 Chris Samuel
999 not affected by outage, officials
The NHS said it is “not currently aware of 999 services being affected” by the tech outage plaguing various firms and organisations across the world.
Meanwhile a Metropolitan Police spokesperson said: “No issues that we’re aware of for the Met.”
37 mins ago09:16 Chris Samuel
GP appointment booking systems also caught up in IT chaos
GP appointment booking systems are down amid the global tech outage, the NHS has said.
Health officials said family doctors are struggling to get into systems, and some practices have reported being unable to schedule appointments, The Telegraph reports.
The main IT system primary care uses is understood to have been impacted.
GP surgeries affected by the IT issue said it “will have a big effect”, the outlet reports.
43 mins ago09:10 Chris Samuel
Ryanair says flights being disrupted but outage ‘out of our control’
Ryanair says flights are being disrupted by the outage.
The carrier said in a statement: “We’re currently experiencing disruption across the network due to a global third party IT outage which is out of our control.
“We advise all passengers to arrive at the airport at least three hours before their scheduled departure time.”
1 hour ago08:46 Chris Samuel
Crowdstrike blames ‘content deployment’ for mass IT outage
Cybersecurity software company Crowdstrike has said an issue with “content deployment” is behind the widespread IT issues plaguing companies worldwide.
In support updates on its website, the firm said those changes have since been reverted, recommending a workaround for those affected.
Crowdstrike is yet to release a statement on the outage.
1 hour ago08:40 Chris Samuel
London Stock Exchange
The London Stock Exchange is among the firms impacted by the global IT issues, Sky News reports.
In a statement on the exchange’s website early this morning, it said a technical issue was being investigated.
It said: “RNS news service is currently experiencing a 3rd party global technical issue, preventing news from being published on www.londonstockexchange.com.
“Technical teams are working to restore the service. Other services across the Group, including London Stock Exchange, continue to operate as normal.”
1 hour ago08:36 Chris Samuel
Boarding scanners at Edinburgh airport ‘offline’
Edinburgh Airport’s automated boarding scanners are offline amid the IT outage chaos, according to a witness from the Reuters news agency.
The airport was checking boarding passes manually, they said.
Edinburgh airport has yet to release a statement on the issue.
1 hour ago08:34 Chris Samuel
German and Spanish airports reporting IT issues
German and Spanish airports are also reporting tech problems.
Berlin airport said in an update on X that it is currently seeing delays to check-ins because of a “technical fault”, without elaborating further.
Passagierhinweis: Aufgrund einer technischen Stu00f6rung kommt es zu Verzu00f6gerungen bei der Abfertigung.
Information for passengers: Due to a technical fault, there will be delays in check-in. pic.twitter.com/gVint8DqiS
u2014 BER u2013 Berlin Brandenburg Airport (@berlinairport) July 19, 2024
1 hour ago08:30 Chris Samuel
IT outage chaos: What we know so far.
A global cyber outage is impacting major services internationally including commercial flights, banking and company operations with firms in Singapore, the United States and Australia known to have been affected.
The outage, which is linked to Microsoft’s Windows, appears to have come about due to an issue with cybersecurity software firm Crowdstrike.
On Friday, Crowdstrike said it had received “widespread reports of BSODs on Windows hosts”.
BSODs or “blue screens of death” commonly describe a system crash on Microsoft’s Windows.
In a statement on X this morning, Microsoft 365 said its services “are still seeing continuous improvements while we continue to take mitigation actions.
“We still expect that users will continue to see gradual relief as we continue to mitigate the issue.”
It comes amid reports of widespread IT outages affecting airlines, trains, broadcasters and banks.
1 hour ago08:26 Matthew Dooley
Microsoft breaks silence on mass IT outage
Microsoft 365 has released an update on the mass IT issue affecting systems worldwide.
“Our services are still seeing continuous improvements while we continue to take mitigation actions,” they said on X this morning.
“We still expect that users will continue to see gradual relief as we continue to mitigate the issue.”
It comes amid reports of widespread IT outages affecting airlines, trains, broadcasters and banks.
2 hours ago08:18 Chris Samuel
Australian government ‘working closely with cyber specialists to resolve issue’
The Australian Government has said it is “working closely with the National Cyber Security Coordinator” on the unfolding outage, which has led to many flights being grounded.
Ministers said they undertsoof that “Triple-0” or emergency services aren’t currently affected by the outage.
“The information as it stands is this outage relates to a technical issue with a third-party software platform employed by affected companies,” the government added.
“As the Cyber Security Coordinator has said, there is no information to suggest this is a cyber security incident and they are continuing to engage across key stakeholders.
“The National Emergency Mechanism group will meet shortly, co-chaired by the National Emergency Management Agency.”
2 hours ago08:16 Chris Samuel
Virgin Australia issues statement on travel chaos
Virgin Australia has said it aware of a large-scale IT outage affecting “multiple airlines and other businesses which is having an impact on our operations”.
In a statement, the carrier said it is “working to resolve this issue as soon as possible.
“We appreciate the patience of all travellers as we work through a solution and will provide an update once more information is known.”
2 hours ago08:14 Chris Samuel
Multiple airlines in US and Australia ‘have grounded flights’
Unconfirmed reports claim multiple airlines in both the US and Australia have grounded flights.
American Airlines, United and Delta have asked the US Federal Aviation Administration for a “global ground stop on all flights”, ABC News is reporting.
2 hours ago08:11 Chris Samuel
Southern, Thameslink, Great Northern and Gatwick Express delays after worldwide IT issue
Trains passengers are also facing travel chaos this morning due to “widespread IT issues”, affecting dozens of routes across the country.
All four of Govia Thameslink Railway’s brands – Southern, Thameslink, Gatwick Express and Great Northern – posted on social media: “We are currently experiencing widespread IT issues across our entire network.
“Our IT teams are actively investigating to determine the root cause of the problem. We are unable to access driver diagrams at certain locations, leading to potential short-notice cancellations, particularly on the Thameslink and Great Northern networks.
“Additionally, other key systems, including our real-time customer information platforms, are also affected.
“We will provide additional updates when we can. In the meantime, please regularly check your journey before you travel.”
u26a0ufe0f We are currently experiencing widespread IT issues across our entire network. Our IT teams are actively investigating to determine the root cause of the problem.
We are unable to access driver diagrams at certain locations, leading to potential short-notice cancellations,u2026
— Thameslink (@TLRailUK) July 19, 2024
2 hours ago08:08 Chris Samuel
Melbourne Airport confirms impact of outage
Melbourne Airport in Australia has confirmed it is “experiencing a global technology issue which is impacting check-in procedures for some airlines”.
In an update on X, formerly Twitter, the airport said “passengers flying with these airlines this afternoon are advised to allow a little extra time to check-in.
“Please check with your airline for flight updates.”
Melbourne Airport is experiencing a global technology issue which is impacting check-in procedures for some airlines. Passengers flying with these airlines this afternoon are advised to allow a little extra time to check-in. Please check with your airline for flight updates. pic.twitter.com/pFjOjReMKX
u2014 Melbourne Airport (@Melair) July 19, 2024
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