Tag: Customer

During a recent CIO Leadership Live session, Jonathon Valentine, CIO and co-founder of next-generation telematics insurtech company ThingCo, spoke with ...

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“No thanks, I don’t need more customers”, said absolutely no small business owner ever. In the quest for higher revenue ...

Co-founder/CEO of Indicina, Yvonne Johnson, asserts that customer education can help build trust amongst lenders and bridge the credit gap ...

Jackie C.K. Cheung October 12, 2023 Jackie C.K. Cheung is an associate professor of computer science at McGill University and Canada ...

Companies often get into trouble because they make the wrong assumptions about what is valuable to stakeholders. A good way ...

Across a range of scenarios that involve interactions with brands and service providers, customer willingness to share information about themselves ...

X (formerly known as Twitter) may have a reputation for sparking (and pouring oil onto) internet flame wars, but it ...

Customer Loyalty Stats in 2023: Loyal Customers Spend More! >>> Read full article>>> Copyright for syndicated content belongs to the ...

Customer Service & Experience East 2023 is a two-day event hosted by Reuters Events that brings together customer service and ...