DSTV, Customer Legal Battle Escalates over Price Increase
DSTV owner, Multichoice, has told the Competition and Consumer Protection Tribunal that the consumer challenging its decision lacks such power. ...
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Tag: Customer
Customer Experience Live Show Middle East 2024 Unveils Insights into Evolving Regional CX Landscape
● 76% of Companies in 2024 Re-evaluating AI Platforms ● 89% Poised to Invest in CX Solutions in the Middle ...
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Customer Experience Is Like Maintenance on Your Car
I was talking to a friend the other day. He purchased an expensive new car just eight months ago. Unfortunately, ...
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The customer data platform market
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72 Vital Customer Retention Statistics
Businesses are increasingly recognizing that earning customer loyalty is not just a nice-to-have but a vital component of their strategy ...
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20 questions to ask customer data platform vendors during the demo
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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot
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How to categorize customer data for actionable insights
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How can customer complaints make your business stronger?
Are customer complaints your biggest fear or your hidden asset? The response could be unexpected. In the current highly competitive ...
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Customer service chatbot gets foul-mouthed and calls its own company “useless”
Serving the tech enthusiast community for over 25 years. TechSpot means tech analysis and advice you can trust. Read our ethics statement. ...
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